Talent Development Specialist (WIOA) (80017)

Equus Workforce Solutions; Post Falls (ID); On-site; USD 24,796 - 33,062; Full time

Job summary

Equus Workforce Solutions helps job seekers and career changers prepare for and advance in growing industries. The team delivers workforce solutions at integrated career centers and partner sites to support employment.

The role focuses on assessment, counseling, case management, and coordinating supportive services to help participants achieve self-sufficiency and secure employment.

Qualifications

• HS Diploma required with at least one year of Sales/Customer Service experience
• Preferred Associate's degree
• Strong interpersonal and professional communication skills
• Proficient in Microsoft Office
• Detail oriented with strong time management
• Ability to maintain confidentiality
• Ability to address customer inquiries and conduct Workshops
• Current driver’s license with low-risk rating and auto liability insurance

Responsibilities

• Conduct individual assessment to provide career guidance and counseling.
• Provide detailed case management for job seekers to prepare for employment.
• Assist customers in maintaining eligibility by attending required trainings and activities.
• Coordinate supportive services (childcare, transportation) and track funds.
• Maintain contacts with community resources to support customers.
• Provide labor market information to customers.
• Ensure contract deliverables and goals are met.
• Outreach to employers and agencies to place participants in subsidized work.
• Follow up progress in subsidized employment activities and payroll submission.
• Provide weekly and monthly progress reports on program expenditures and outcomes.
• Perform other duties as assigned.

Skills

Interpersonal skills

Microsoft Office

Sales/Customer Service

Time management

Confidentiality

Detail oriented

Workshop facilitation

Education

HS Diploma

Associate's degree

Tools

Microsoft Office

Job description

Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Conduct individual assessment to provide career guidance and counseling to job seeker; with a focus on those who are WIOA eligible.
• Provide detailed case management for each customer to assist in preparation for employment that leads to self-sufficiency.
• Assist customers in maintaining eligibility for services by ensuring attendance at required training/activities and workshops and performing job searches.
• Authorize and coordinate supportive services such as childcare, transportation, etc., and track obligations of funds.
• Maintain existing contacts to community resources and develop new ones to further the goals of the program and resulting in success to customers.
• Provide labor market information to all customers.
• Ensure contract deliverables and individual goals are met.
• Outreach employers, agencies, non-profits and organizations to place eligible participants in a subsidized employment activity.
• Follow-up participant progress in subsidized employment activities, and submit payroll information.
• Provide weekly and monthly reports on progress of the program, expenditures and participant's employment and support services.
• Perform other duties as assigned.

Qualifications

• Preferred Associate's degree; required H.S. Diploma with at least one year of Sales/Customer Service experience
• Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting.
• Proficient in Microsoft Office programs
• Strong speaking and organizational/time management skills
• Ability to maintain a high level of confidentially
• Must be detailed oriented and timely in meeting deadlines, goals and objectives
• Ability to address and solve customer inquiries and/or concerns
• Ability to conduct Workshops/Orientations
• Current driver's license (with low-risk driver rating) and automobile liability insurance required.

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.