Winter Traffic Safety Dispatcher

State of Washington; Snoqualmie Pass (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

The Washington State Department of Transportation (WSDOT) is seeking a dedicated professional to support Snoqualmie Pass by coordinating critical communications between maintenance crews, the traveling public, and regional transportation operations. You will help monitor and support the systems that provide real‑time roadway conditions, traffic information, and operational coordination.

Your work will play an important role in helping crews respond effectively to changing highway conditions and

Qualifications

• Crisis communication skills for high-pressure incidents.
• Receives and applies performance feedback constructively.
• Operates telephone and 800 MHz radio equipment effectively.
• Monitors video and control systems with high attention to detail.
• Assesses incidents, prioritizes tasks, and maintains safety awareness.

Responsibilities

• Maintain contact with mobile units regarding emergencies, road and weather conditions, traction requirements, equipment needs, and snow and pass reports.
• Assist radio and maintenance personnel in reporting problems and malfunctions.
• Transmit information to maintenance crews for repairs to roads, signs, bridges, lights, signals, radios, and cameras.
• Receive, evaluate, document, and disseminate roadway condition and incident information.
• Receive information from the public and initiate action in response to incidents.
• Relay emergency information and coordinate with law enforcement, ambulances, tow trucks, fire departments, and others.
• Maintain records of emergency personnel and equipment, dispatch resources, and status of mobile units.
• Transmit roadway, weather, and avalanche information between fixed stations and mobile units.

Skills

Crisis communication

Feedback receptiveness

Radio & telecom equipment

Visual monitoring

Incident assessment

Job description

The Washington State Department of Transportation (WSDOT) is seeking a dedicated professional to support Snoqualmie Pass by coordinating critical communications between maintenance crews, the traveling public, and regional transportation operations. You will help monitor and support the systems that provide real‑time roadway conditions, traffic information, and operational coordination.

Your work will play an important role in helping crews respond effectively to changing highway conditions and