Winter Server Assistant

Auberge Collection; Telluride (CO); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Team member rates

Team member discounts

Ski reimbursement

Tuition reimbursement

Job summary

Madeline Hotel & Residences, Auberge Resorts Collection in Telluride, CO is seeking a Server Assistant to support our dining team and elevate guest experiences. You will help with table setup, beverage service, and guest assistance to ensure smooth operations and memorable visits.

The role requires a friendly, team-oriented approach and the ability to work a flexible schedule, including weekends and holidays. Prior back-server experience is preferred, and English communication is essential.

Qualifications

• Prior experience as a Back Server preferred.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to communicate in English.

Responsibilities

• Assist in setting up and clearing tables, including utensils, plates, and glassware.
• Assist servers in delivering beverages to tables and refilling drinks.
• Assist guests with questions and special requests to ensure comfort.
• Collaborate with servers and staff to ensure efficient service delivery.
• Maintain cleanliness and sanitation standards in the dining area.

Skills

Back Server experience

Flexible schedule

English communication

Job description

Madeline Hotel & Residences, Auberge Resorts Collection is proud to be the only Forbes Travel Guide five-star resort in the historic community of Telluride, Colorado. Named one of the Top 10 in the U.S. by Travel + Leisure, this luxurious property blends Auberge's distinctive flair for authentic and elevated experiences with the local flavor of the destination. Surrounded on three sides by the dramatic 14,000-foot peaks of the San Juan Mountains, Madeline has become the region's premier year-round basecamp for alpine adventure.Ourtalented team is world-class with a strong commitment to service standards andapassion forcreating unique and authentic experiences.Employment at The Madeline encompasses both professional enrichment and competitive benefits, including: team member rates, team member discounts, ski and wellness reimbursement and tuition reimbursement.

The targeted compensation rate for this full time year round, non-exempt position is $13/hr + tips. The position offers a competitive compensation package presented by Auberge Collection.

Job Description

Become the backbone of our dining experience as a Server Assistant, where your attentiveness and teamwork will elevate every guest's visit. Supporting our service team, you'll ensure smooth operations, anticipate needs, and create memorable moments for patrons, leaving a lasting impression of exceptional hospitality.

• Assist in setting up and clearing tables, including arranging utensils, plates, and glassware, and removing used items promptly to maintain a clean and organized dining area.
• Assist servers in delivering beverages to tables, refilling drinks as needed, and ensuring guests have a positive and uninterrupted dining experience.
• Assist guests as needed, including answering questions, accommodating special requests, and ensuring their comfort throughout the dining experience.
• Collaborate with servers and other restaurant staff to ensure efficient service delivery, communicate guest requests or feedback, and coordinate tasks to meet service standards.
• Assist in maintaining cleanliness and sanitation standards in the dining area, including wiping down tables, chairs, and surfaces, and ensuring adherence to food safety protocols.

Qualifications

• Prior experience as a Back Server preferred.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs
• Ability to communicate in English

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

Madeline Hotel and Residence is an Equal Opportunity Employer, M/F/D/V. Madeline Hotel and Residence Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Madeline Hotel and Residencecomplies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.