Winter Seasonal: Ski & Snowboard School Assistant Manager

Breckenridge Ski Resort; Breckenridge (CO); On-site; USD 58,000 - 68,000; Full time

Benefits offered by this job

Free employee passes

Discounted lift tickets for friends &/

40% retail discounts

401(k) Retirement Plan

Employee Assistance Program

Training and development

Job summary

Breckenridge Ski Resort is seeking a dynamic Ski & Snowboard School Assistant Manager to lead the teaching priorities, model our values, and oversee daily staffing and lesson assignments. You will collaborate with Sr.

Directors, Location Managers, and other departments to ensure exceptional guest and staff experiences in a busy winter environment. The role emphasizes quality control, staff development, and safety compliance while managing programs and facilities/teaching areas.

Qualifications

• High school diploma or equivalent.
• Minimum of one year working in a Ski & Snowboard School.
• Current PSIA/AASI Level 1 certification.
• Microsoft Office proficiency.
• Fluent in all aspects of the English language.

Responsibilities

• Utilize available resources to monitor and maintain the quality of the teaching standards of our Pros.
• Manage staffing levels to daily guest reservations and labor margins.
• Uphold and promote PSIA/AASI standards.
• Manage and deliver employee performance through feedback sessions, mid-season and end of season evaluations.
• Work with the Senior Managers and Location Managers to support and achieve Guest Experience targets for the success of the overall Ski & Snowboard School.
• Resolve guest complaints by utilizing guest service guidelines and accommodate special requests when appropriate.
• Understand, lead and model safety standards within the department.
• Ensure Pros are knowledgeable and adhere to company policies and procedures, and work schedules expectations.
• Data entry and administrative tasks including daily instructor timecard entry and accurate Pro scheduling.
• Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
• Actively engage and participate in Company sponsored Leadership Development programs and opportunities, as well as continued education in-house on- and off-snow training.
• Understand, lead and model the Company’s mission, vision and values.
• Any other duties as assigned.

Skills

Fluent English

Guest service

Communication

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

Breckenridge Ski Resort is seeking a dynamic Ski & Snowboard School Assistant Manager to lead the teaching priorities, model our values, and oversee daily staffing and lesson assignments. You will collaborate with Sr.

Directors, Location Managers, and other departments to ensure exceptional guest and staff experiences in a busy winter environment. The role emphasizes quality control, staff development, and safety compliance while managing programs and facilities/teaching areas.