Winter Resort Rental Pro — Guest Service & Perks

Vail Resorts; Town of Hunter (NY); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Ski passes

Free ski lessons

Employee discounts

401(k) plan

Training & development

Job summary

Vail Resorts is hiring for winter seasonal positions across our mountain locations. You’ll deliver outstanding guest service in our retail shops, assist guests with rental equipment, and train on safety practices while working as part of a dynamic team.

Starting wage is $20 per hour, with both full-time and part-time hours available. The roles include perks like free ski passes, discounted tickets, and employee discounts, plus professional development through Epic Service.

Qualifications

• Ability to work a flexible schedule; including nights, holidays and weekends
• Commitment to exceptional Customer Service
• Maintain a working knowledge of products and trends within the industry
• Ability to stand and move in an active, team-oriented environment for extended periods
• Must be able to communicate fluently in English

Responsibilities

• Provide excellent guest service at one of our retail shops
• Fit guests with equipment - we'll train you!
• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Work together with teammates to maintain safety standard
• May include other duties such as cashiering, retail sales
• Other duties as assigned

Skills

Guest service

Retail sales

Cashiering

English fluency

Teamwork

Job description

Vail Resorts is hiring for winter seasonal positions across our mountain locations. You’ll deliver outstanding guest service in our retail shops, assist guests with rental equipment, and train on safety practices while working as part of a dynamic team.

Starting wage is $20 per hour, with both full-time and part-time hours available. The roles include perks like free ski passes, discounted tickets, and employee discounts, plus professional development through Epic Service.