Winter Lights Guest Experience Associate (Seasonal, Flexible)

Lehigh Valley Zoo; Pennsylvania; Hybrid; USD 11,000 - 16,000; Part time

Benefits offered by this job

Flexible schedule

Job summary

Lehigh Valley Zoo in Schnecksville, PA hires Guest Services Associates for the Winter Lights Spectacular, a seasonal event running November through January. The role centers on exceptional guest service at ticketing and merchandise locations, with strong interaction with guests and a friendly, professional demeanor.

Shifts are evenings and weekends; training is provided. Duties include guest assistance, admissions and POS support, radios and safety procedures, and helping ensure every guest

Qualifications

• Excellent communication, and ability to engage with guests of all ages.
• High school diploma or equivalent preferred.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Provide exceptional guest service at ticketing and merchandise locations.
• Assist guests, answer questions, and help navigate the event.
• Operate point-of-sale systems and handle monetary transactions.
• Sign in and use radios for communications and safety updates.
• Contribute to daily cleanup and ensure guest satisfaction.

Skills

Excellent communication

Public speaking

Customer service

Money handling

Professional demeanor

Guest interaction

Flexibility

Education

High school diploma or equivalent

Job description

Lehigh Valley Zoo in Schnecksville, PA hires Guest Services Associates for the Winter Lights Spectacular, a seasonal event running November through January. The role centers on exceptional guest service at ticketing and merchandise locations, with strong interaction with guests and a friendly, professional demeanor.

Shifts are evenings and weekends; training is provided. Duties include guest assistance, admissions and POS support, radios and safety procedures, and helping ensure every guest