Seasonal Park Ranger Assistant – Evening & Weekend Shifts

The Phoenix Zoo; Phoenix (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

The Phoenix Zoo is seeking a Seasonal Park Ranger Assistant to support Park Rangers during the ZooLights season. You will assist in parking lot management, patrol event areas, and help ensure guest safety and excellent service across venues.

Shifts run November through mid-January, mostly evenings and some weekend daytime parking shifts. Some positions may extend into April with varying hours based on availability and events.

Qualifications

• High school diploma or equivalent required.
• Customer service experience and training preferred.
• Strong verbal and written communication skills; ability to communicate effectively with guests and staff.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Provides quality guest service with a friendly, helpful, positive, and professional attitude.
• Assists in parking lot management by directing guests and patrolling lots on foot.
• Maintains safety and security presence, monitors activity and private events, and enforces rules at ZooLights venues.
• Helps manage access points to group events by watching barriers and providing information to guests.
• Responds to missing guests and reunites them with their parties.
• Provides general information and answers guests’ questions.
• Monitors entry/exit points to deter unauthorized entry or alcohol violations.
• Lifts and installs standard propane tanks, crowd barricades, traffic control equipment, and other gear.

Skills

Customer service

Communication

Stamina

Flexibility

Independence

Education

High school diploma

Job description

The Phoenix Zoo is seeking a Seasonal Park Ranger Assistant to support Park Rangers during the ZooLights season. You will assist in parking lot management, patrol event areas, and help ensure guest safety and excellent service across venues.

Shifts run November through mid-January, mostly evenings and some weekend daytime parking shifts. Some positions may extend into April with varying hours based on availability and events.