Winter Guest Concierge & Pro Shop Associate

Treetops; Gaylord (MI); In loco; USD 16.000 - 23.000; Part-time

Descrizione del lavoro

Treetops Resort in Gaylord, Michigan is seeking a Winter Guest Ambassador to greet guests, assist with equipment rentals, check tickets, and assist in the Pro Shop. No prior experience required; training provided.

You will manage inventory, process sales, maintain attractive displays, build guest relationships, and support winter operations with a flexible schedule including weekends and holidays.

Competenze

• Must be at least 16 years of age.
• Stand/walk for extended periods and lift up to 25 pounds.
• Reliable transportation.
• Flexible schedule including weekends, evenings and holidays.

Mansioni

• Greet and assist guests in a friendly and professional manner, providing information, recommendations, and guidance regarding rentals, merchandise, tickets, and resort services.
• Manage inventory levels, conduct regular inventory counts, and replenish stock as needed to ensure the Pro Shop is well-stocked and organized.
• Process sales transactions accurately and efficiently, handle cash or credit card payments, and maintain accurate sales and inventory records.
• Organize and display merchandise in an attractive manner to maximize sales and maintain a clean and well-organized Pro Shop environment.
• Build and maintain positive relationships with customers to foster loyalty and repeat business.
• Perform other duties as assigned to support winter resort operations.

Conoscenze

Customer service

Teamwork

Organization

Multitasking

Flexibility

Strumenti

POS system

Descrizione del lavoro

Treetops Resort in Gaylord, Michigan is seeking a Winter Guest Ambassador to greet guests, assist with equipment rentals, check tickets, and assist in the Pro Shop. No prior experience required; training provided.

You will manage inventory, process sales, maintain attractive displays, build guest relationships, and support winter operations with a flexible schedule including weekends and holidays.