Guest-Facing Rental Specialist

Wintergreen Resort; Nellysford (VA); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off

401K

Job summary

Wintergreen Resort is seeking a friendly Rental Shop Attendant to guide guests through the rental process and help fit equipment for a proper setup. You will use Siriusware and other rental programs and provide information on slope conditions and resort activities.

The role requires reliable, professional service and the ability to work as part of a team, with potential for advancement to a Lead position based on performance.

Qualifications

• High school diploma or GED equivalent.
• Excellent oral communication skills.
• Possess strong customer service skills.
• Enjoy working with the public.
• Ability to work independently and as a team.
• Present a neat and professional image.
• Experience with computer programs; learning new software.
• Able to report to work on time for all shifts.

Responsibilities

• Assist guests through every step of the rental process.
• Provide information about rental equipment, slope conditions, and resort activities.
• Operate computer systems including Siriusware and rental programs.
• Fit customers with rental equipment ensuring proper fit and setup.

Skills

Oral communication

Customer service

Public interaction

Teamwork

Independent work

Education

High school diploma or GED

Tools

Siriusware

POS systems

Job description

Wintergreen Resort is seeking a friendly Rental Shop Attendant to guide guests through the rental process and help fit equipment for a proper setup. You will use Siriusware and other rental programs and provide information on slope conditions and resort activities.

The role requires reliable, professional service and the ability to work as part of a team, with potential for advancement to a Lead position based on performance.