Winter Adventure Concierge — Ski & Snow Planner

Smugglers' Notch Resort; Jeffersonville (VT); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Smugglers' Notch Resort in Vermont is seeking a Winter Adventure Coordinator to help guests plan memorable mountain getaways. You’ll assist with ski and snowboard lessons, lift tickets, passes, and off-mountain winter activities, delivering a concierge-style experience to families of all ages.

If you enjoy sharing insider tips, coordinating plans in a fast-paced environment, and have strong computer and multitasking skills, this seasonal full-time role offers weekend and holiday availability and

Qualifications

• Friendly, enthusiastic communicator with a positive attitude.
• Thrive in a fast-paced, guest-focused environment.
• Strong computer and multitasking skills.
• Passion for winter mountain life and skiing/snowboarding.

Responsibilities

• Assist guests in planning Smuggs vacation by booking ski and snowboard lessons, lift tickets, season passes, and off-mountain winter activities.
• Provide local insights and insider tips—whether it’s your favorite blue run, where to grab the best hot chocolate, or how to make the most of a snowy afternoon.
• Offer a concierge-style experience, creating personalized vacation plans for guests of all ages and experience levels.
• Support both on-site guests and those planning upcoming vacations or day trips.

Skills

Customer service

Communication

Multitasking

Winter enthusiasm

Job description

Smugglers' Notch Resort in Vermont is seeking a Winter Adventure Coordinator to help guests plan memorable mountain getaways. You’ll assist with ski and snowboard lessons, lift tickets, passes, and off-mountain winter activities, delivering a concierge-style experience to families of all ages.

If you enjoy sharing insider tips, coordinating plans in a fast-paced environment, and have strong computer and multitasking skills, this seasonal full-time role offers weekend and holiday availability and