Alpine Program Supervisor

Smugglers' Notch Resort; Jeffersonville (VT); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Season passes for you and your family

Exclusive gear discounts

Job summary

Smugglers' Notch Resort in Vermont is seeking an Alpine Supervisor who is passionate, inspiring, and customer-focused to lead our ski instructors and deliver a world-class guest experience.

You will oversee daily Alpine program operations, assign instructors, drive improvements in department management and guest service, collaborate with other supervisors, and complete timekeeping and scheduling duties in a rewarding winter outdoor setting.

Qualifications

• Previous supervisory or leadership experience in guest services.
• Strong communication and guest interaction skills.
• Ability to work outdoors in winter conditions.

Responsibilities

• Supervise ski instructors, support their teaching methods and assist with outstanding guest interactions.
• Oversee the daily operations of all Alpine programs, including instructor assignments
• Contribute to the continuous improvement of departmental management, operations, and profitability.
• Collaborate with other supervisors and department directors to enhance the guest experience.
• Complete administrative tasks associated with time keeping and assignments as delegated.

Skills

Leadership experience

Customer service

Team motivation

Job description

Are you a passionate, inspiring, and customer-focused leader who loves skiing? Spend your winter working outdoors in the mountains and join our incredible team of Alpine Supervisors, where your enthusiasm will motivate others and deliver a world-class experience to our guests.

Responsibilities:

• Supervise ski instructors, support their teaching methods and assist with outstanding guest interactions.
• Oversee the daily operations of all Alpine programs, including instructor assignments
• Contribute to the continuous improvement of departmental management, operations, and profitability.
• Collaborate with other supervisors and department directors to enhance the guest experience.
• Complete administrative tasks associated with time keeping and assignments as delegated.
• A rewarding winter experience working outdoors with fellow passionate individuals in an unmatched community.
• Smugglers' Notch Season Passes foryou and your immediate family.
• Exclusive discounts on hard and soft gear for Snow Sport Professionals.

Equal Opportunity Employer
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