Winter 26/27: Bell/Valet

Killington Pico Ski Resort; Killington (VT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Season pass for employee/dependents

Discount programs at resort

Job summary

Killington Pico Ski Resort in Killington, Vermont, is seeking a Bell Person for the seasonal lodging team. You will greet guests, assist with arrivals and departures, handle luggage, and help guests with parking and directions, delivering a warm, professional first impression.

This hourly, seasonal role offers a flexible schedule, opportunities to cross-train in guest services, and perks such as a season pass for employees and dependents along with various resort discounts.

Qualifications

• High school diploma or equivalent preferred.
• Must be 21 years of age.
• Valid US driver's license and clean driving record required.
• Must be able to operate a standard transmission vehicle.
• Previous hospitality or customer service experience preferred.

Responsibilities

• Welcome guests and provide exceptional, professional service, including opening doors, unloading and transporting luggage, tagging and storing baggage, and delivering items as needed.
• Maintain knowledge of hotel arrivals and departures, resort activities, restaurants, events, attractions, and local businesses to assist guests.
• Keep bellman closet, ski and bike check, lobby, entrances and parking areas tidy and safe; seasonal tasks may include snow shoveling and salting.
• Assist guests with wheelchairs and other mobility needs in a safe and courteous manner.
• Safeguard guest belongings and maintain security and awareness at all times.
• Operate the courtesy vehicle or other assigned transportation in compliance with laws and policies.
• Maintain open communication across shifts using intershift logs.
• Know and follow hotel emergency procedures, fire systems, information security requirements, and company policies.
• Foster positive relationships with guests and coworkers through professional communication.
• Meet attendance guidelines and complete all required training, safety briefings, and certifications.
• Perform other duties as assigned; duties may change based on operational needs.

Skills

Customer service experience

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Killington, VT 05751
Position Type: Full-Time/Part-Time Seasonal
Salary Range: $17.00 - $17.85 Hourly
Job Category: Lodging

Compensation and Benefits

• Compensation: Hourly wage, adjusted based on experience.
• Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts.
• Benefits: Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) are also available.

Job Summary

The Bell Person serves as a first and lasting impression of the Killington Grand Hotel, providing warm, welcoming, and professional service to guests throughout their stay. Responsibilities include assisting with arrivals and departures, opening doors, handling and storing luggage and equipment, maintaining the lobby and storage areas, assisting with guest vehicles, and providing information about the resort and surrounding area. The Bell Person plays an essential role in creating a positive and memorable guest experience.

Summary of Key Responsibilities

• Welcome guests and provide exceptional, professional service, including opening doors, unloading and transporting luggage, tagging and storing baggage, and delivering items as needed.
• Maintain working knowledge of hotel arrivals and departures, resort activities, restaurants, events, attractions, and local businesses to effectively assist guests.
• Maintain the cleanliness, organization, and appearance of the bellman closet, ski and bike check, hotel lobby, entrances, and parking areas. This may include seasonal tasks such as shoveling snow, salting walkways, starting and tending to fires in lobby fireplace and maintaining firewood.
• Assist guests with wheelchairs and other mobility needs in a safe and courteous manner.
• Safeguard guest belongings and maintain a high level of security and awareness at all times.
• Operate the courtesy vehicle or other assigned transportation, safely and in compliance with all applicable laws, licensing requirements, and company policies.
• Maintain an open communication line through all shifts by proper use of intershift log.
• Maintain knowledge of and comply with hotel emergency procedures, fire systems, information security requirements, and all applicable company policies.
• Promote positive relationships with guests, coworkers, supervisors, and managers through professional and respectful communication.
• Meet attendance guidelines and complete all required training, safety briefings, and certifications.
• Perform other duties as assigned. Duties, responsibilities, and requirements may change based on operational needs.

Qualifications

• High school diploma or equivalent preferred.
• Must be 21 years of age
• Valid US driver's license and clean driving record required.
• Must be able to operate a standard transmission vehicle.
• Previous hospitality or customer service experience preferred.

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.