Wine Tasting Room Concierge & Sales Pro

Ponte Winery; Temecula (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Ponte Winery in Temecula, CA is seeking a friendly Tasting Room Cashier to welcome guests and wine club members, handle transactions at the Cashier Station, and guide guests through tastings with product knowledge and enthusiasm.

You will work in a busy environment, weekends and holidays are required, with compensation of $16.90 per hour plus commissions and opportunities to upsell wine and merchandise.

Qualifications

• Must be 21 and over.
• Ability and willingness to work in a standing position for long periods of time, indoors and outdoors.
• Ability and willingness to lift up to 40-50 lbs. consistently.
• Must be available to work weekends and holidays.
• Experience with wine desirable but not essential.

Responsibilities

• Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
• Manage cash drawer and accurately ring in all POS transactions at the Cashier Station in a friendly, courteous and timely manner.
• Act as liaison between Wine Club Members, Tasting Room and Wine Club Department—communicating in detail on all interactions.
• Explain how the tasting process works, ring up the guest transaction and direct guests to a tasting counter to begin their tastings.
• Greet wine club members who are picking up their wine club package and assist them with the pick-up process.
• Drive revenue growth by effectively selling wine, wine club membership and merchandise to guests.
• Maximize sales opportunities through proactive engagement and personalized recommendations to enhance guest experience.
• Achieve and exceed sales targets through energetic communication skills and product knowledge.
• Cultivate lasting relationships with guests by providing exceptional service and fostering a welcoming environment.

Skills

Customer service

Cash handling

Upselling

Communication skills

POS transactions

Job description

Ponte Winery in Temecula, CA is seeking a friendly Tasting Room Cashier to welcome guests and wine club members, handle transactions at the Cashier Station, and guide guests through tastings with product knowledge and enthusiasm.

You will work in a busy environment, weekends and holidays are required, with compensation of $16.90 per hour plus commissions and opportunities to upsell wine and merchandise.