Wine Steward: Expert Pairings & Exceptional Service

Kroger; Plymouth (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger is seeking a wine department team member to deliver outstanding customer service in a California store. You will answer product questions, share wine recommendations, and support wine tastings with the store chef.

Responsibilities include informing customers about wine specials, assisting with pairings, and maintaining proper case temperatures and safety procedures. Must be 21+ with retail experience.

Qualifications

• High school education or equivalent.
• Must be 21 years of age.
• Knowledge of imported and domestic wine varieties and flavor profiles.
• Knowledge of industry trends in specialty wines and beers.
• Experience working with wine and beer.
• Retail experience.

Responsibilities

• Answer questions about products sold within the department and store.
• Inform customers of wine specials.
• Assist with wine pairings with meat, cheeses, and desserts.
• Collaborate with store chef for wine tastings and related programs.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Identify unsafe conditions and notify management; reinforce safety procedures.
• Provide excellent customer service to encourage return visits.

Skills

Second language

Wine knowledge

Retail experience

Effective communication

Education

High school diploma or equivalent

Tools

Wine tasting

Job description

Kroger is seeking a wine department team member to deliver outstanding customer service in a California store. You will answer product questions, share wine recommendations, and support wine tastings with the store chef.

Responsibilities include informing customers about wine specials, assisting with pairings, and maintaining proper case temperatures and safety procedures. Must be 21+ with retail experience.