Wine & Spirits Shift Leader in Training

ABC Fine Wine & Spirits; Orlando (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

PAID VACATION AND PTO

TUITION REIMBURSEMENT

ABC UNIVERSITY - WINE & SPIRITS TRAIN/

HEALTH INSURANCE

401K

EMPLOYEE DISCOUNTS

Job summary

ABC Fine Wine & Spirits seeks a Shift Leader Trainee in Orlando who will be trained to advance to Shift Leader within about 90 days. You will deliver high level guest service, support store operations, and learn to manage daily activities as Manager on Duty in training.

Responsibilities include opening/closing, POS handling, merchandising, training staff, and maintaining a clean, safe environment. Flexible schedule and a focus on guest satisfaction are required.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• At least 6 months of proven experience and/or training in a management or leadership role; at least 2 years of education from a college or technical school in Business Management or related field; or equivalent combination of education and experience.
• The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.

Responsibilities

• Serve as Manager on Duty in training, open and close the store, and assist the Store Manager and Assistant Manager in overseeing store operations.
• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate a Point-of-Sale terminal to process Guest transactions, including accurate cash handling, accepting other forms of tender, and applying coupons or discounts per company procedures; also handle opening and closing functions including reconciliation.
• Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
• Train, coach, and direct other sales associates when acting as Manager on Duty in training to promote exceptional customer service and ensure adherence to store operation procedures.
• Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas (e.g., lockers and kitchen), and customer-facing spaces such as restrooms.
• Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning.
• Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed.
• Unload and put away weekly truck deliveries. Merchandise and display product on store shelves and in beer coolers per Operational Guidelines, restocking from stockrooms as needed.
• Perform other tasks/projects as assigned by store management.

Skills

Customer service

Leadership

Cash handling

Team coordination

Education

High School Diploma or GED

2 years college/technical in Business Management or related field

Tools

Point-of-Sale system

Job description

ABC Fine Wine & Spirits seeks a Shift Leader Trainee in Orlando who will be trained to advance to Shift Leader within about 90 days. You will deliver high level guest service, support store operations, and learn to manage daily activities as Manager on Duty in training.

Responsibilities include opening/closing, POS handling, merchandising, training staff, and maintaining a clean, safe environment. Flexible schedule and a focus on guest satisfaction are required.