Wine & Spirits Service & Sales Associate

Total-Wine-; Madison (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k) / HSA / FSA

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Career development & product training

Total Rewards program

Job summary

Total Wine & More in Madison, WI, is hiring Service Team Members to provide exceptional customer service and drive sales. You will greet customers, advise on products, stock shelves, process orders, and assist with curbside delivery when required.

Training on wine, spirits and beer will build product knowledge while maintaining store safety and cleanliness. Experience in retail and familiarity with POS systems are preferred.

Qualifications

• Prior retail experience preferred.
• Familiarity with POS systems and inventory tools.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and provide helpful product information.
• Assist with merchandising, stocking, and display setup.
• Process customer transactions and fulfill curbside orders if needed.
• Help with inventory control and storefront cleanliness.
• Support with deliveries when assigned and follow safety policies.
• Participate in training on wine, spirits and beer products.

Skills

Retail experience

Point-of-sale familiarity

Inventory knowledge

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Madison, WI, is hiring Service Team Members to provide exceptional customer service and drive sales. You will greet customers, advise on products, stock shelves, process orders, and assist with curbside delivery when required.

Training on wine, spirits and beer will build product knowledge while maintaining store safety and cleanliness. Experience in retail and familiarity with POS systems are preferred.