Store Team Lead: Drive Sales, Service & Growth

Total Wine & More; Florence (SC); On-site; USD 46,000 - 66,000; Full time

Benefits offered by this job

PTO

Store discounts

Health plans

401(k) & benefits

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Career training

Consumer classes

Job summary

Total Wine & More is hiring an Assistant Store Manager in Wisconsin to lead sales, service, and store operations. You will manage a team, drive KPIs, and ensure compliance with alcohol laws while delivering exceptional customer experiences.

The role requires retail management experience, ability to lead a team, and flexibility to work evenings and weekends. The company offers a comprehensive benefits package and growth opportunities.

Qualifications

• Bachelor's degree in business administration or related field preferred or equivalent experience
• 1-3 years of work experience
• 2+ years of proven experience in a managerial or supervisory role in a retail setting
• Experience leading, motivating, and developing a sales-focused team
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs)
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills
• Support day-to-day operations, including payroll, inventory, merchandising and shrink
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
• Help maintain vendor relationships to support store and inventory objectives
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Perform other duties as assigned

Skills

Retail management

Team leadership

Customer service

Sales KPI

Scheduling flexibility

POS systems

Education

Bachelor's degree or equivalent experience

Tools

POS systems

Inventory software

Job description

Total Wine & More is hiring an Assistant Store Manager in Wisconsin to lead sales, service, and store operations. You will manage a team, drive KPIs, and ensure compliance with alcohol laws while delivering exceptional customer experiences.

The role requires retail management experience, ability to lead a team, and flexibility to work evenings and weekends. The company offers a comprehensive benefits package and growth opportunities.