Wine & Spirits Sales & Customer Service Associate

Fine Wines & Spirits of North Texas LLC; Oak Lawn (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, Rx

401(k)

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

Total Wine & More in Oak Lawn, IL is seeking Store Team Members to deliver exceptional customer service, drive sales, and advise customers on wine, spirits and beer.

Internally you will be called Service Team Member and may perform merchandising, front-end tasks, and order fulfillment including curbside pickup and delivery where assigned.

The role includes training opportunities, safety standards, and a comprehensive benefits program to support your health and wellbeing.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Provide service and drive sales by engaging with customers and advising them on products.
• Maximize product inventory, process freight, stock merchandise, and build displays.
• Support digital operations by fulfilling orders and assisting with pick-up and delivery.
• Maintain store safety, cleanliness, and compliance with alcohol laws.
• Participate in product training to build knowledge.

Skills

POS familiarity

Retail experience

Inventory management

Flexible schedule

Education

High school diploma or equivalent

Job description

Total Wine & More in Oak Lawn, IL is seeking Store Team Members to deliver exceptional customer service, drive sales, and advise customers on wine, spirits and beer.

Internally you will be called Service Team Member and may perform merchandising, front-end tasks, and order fulfillment including curbside pickup and delivery where assigned.

The role includes training opportunities, safety standards, and a comprehensive benefits program to support your health and wellbeing.