Wine & Spirits Sales Associate - Customer Experience Lead

Total-Wine-; Avon (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Dental coverage

Tuition assistance

Career development

Job summary

Total Wine & More in Avon, IN seeks Service Team Members to deliver exceptional customer service, drive sales, and assist with merchandising, curbside and delivery where needed. You’ll greet customers, advise on wine, beer and spirits, and help maintain a safe, clean store environment.

Responsibilities include stocking, organizing inventory, processing freight, building displays, and supporting store promotions. Flexible schedule, including evenings and weekends, is required.

Qualifications

• 1-3 years of work experience; 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and provide personalized product recommendations.
• Maximize product inventory by stocking shelves and processing freight.
• Assist with in-store and curbside pickup and delivery services as needed.
• Maintain store safety and cleanliness; comply with alcohol sale laws.

Skills

Customer service

Retail experience

POS systems

Inventory management

Delivery (as needed)

Education

High school diploma or equivalent

Tools

POS software

Inventory management software

Job description

Total Wine & More in Avon, IN seeks Service Team Members to deliver exceptional customer service, drive sales, and assist with merchandising, curbside and delivery where needed. You’ll greet customers, advise on wine, beer and spirits, and help maintain a safe, clean store environment.

Responsibilities include stocking, organizing inventory, processing freight, building displays, and supporting store promotions. Flexible schedule, including evenings and weekends, is required.