Wine & Spirits Experience & Sales Specialist

Hader Solutions; San Francisco (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Hader Solutions in San Francisco is seeking a Retail Specialist – Wine & Spirits to deliver exceptional customer service, provide personalized recommendations, and maintain an attractive store environment to drive sales.

You will assist guests with wine and spirit selections, support tastings and events, manage displays, replenish inventory, and ensure proper storage and compliance with alcohol regulations.

Qualifications

• Previous distributor (off-premises sales) experience and strong industry relationships are required.
• Preferred background in retail, hospitality, or customer service with a passion for wine and spirits.
• Excellent communication, interpersonal, and organizational skills.
• Ability to make approachable product recommendations in a fast-paced environment.
• Legal age and licensing compliance; certifications like WSET or CSW are a plus.
• Physical ability to stand for long periods and lift cases as needed.

Responsibilities

• Assist customers with wine and spirit selections based on preferences, occasions, and budgets.
• Educate customers about products through engaging conversations and support tastings, promotions, and events.
• Maintain organized displays, replenish inventory, and ensure proper storage and handling of products.
• Monitor inventory levels, assist with pricing, signage, merchandising, and promotional displays.
• Operate the point-of-sale system accurately and comply with legal regulations regarding alcohol sales.
• Build relationships with customers to encourage repeat business and stay informed on industry trends.
• Collaborate with team members to meet sales and service goals.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Product recommendations

Wine & spirits knowledge

Job description

Hader Solutions in San Francisco is seeking a Retail Specialist – Wine & Spirits to deliver exceptional customer service, provide personalized recommendations, and maintain an attractive store environment to drive sales.

You will assist guests with wine and spirit selections, support tastings and events, manage displays, replenish inventory, and ensure proper storage and compliance with alcohol regulations.