Wine & Spirits Department Lead | Customer Focus

Hy-Vee, Inc.; Eagan (MN); On-site; USD 29,000 - 36,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Wine & Spirits Department Manager in Minnesota to lead a high-volume department with a focus on customer service, store profitability, and team development.

The role oversees staffing, scheduling, product placement, pricing, and inventory while maintaining excellent in-store service standards. The position requires strong leadership, a positive attitude, and the ability to train and manage staff while ensuring compliance with company policies.

Qualifications

• High School or equivalent experience.
• Over one year of related work experience.

Responsibilities

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by greeting customers; providing prompt, courteous, and efficient service to customers and setting a good example.
• Sets the department standards for customer service, employee relations, cleanliness, professional appearance and overall profitability.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
• Determines weekly work schedule and establishes a daily work plan for the department.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee, Inc. is seeking a Wine & Spirits Department Manager in Minnesota to lead a high-volume department with a focus on customer service, store profitability, and team development.

The role oversees staffing, scheduling, product placement, pricing, and inventory while maintaining excellent in-store service standards. The position requires strong leadership, a positive attitude, and the ability to train and manage staff while ensuring compliance with company policies.