Wine & Spirits Customer Experience Pro

California Fine Wine & Spirits LLC; United States; On-site; USD 29,000 - 36,000; Part time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Job summary

Total Wine & More is seeking Store Team Members in the United States to engage customers, advise on products, and drive sales. You may help with merchandising, stocking, and front-end tasks while upholding safety and regulatory standards.

Training in wine, spirits, and beer is provided to build product knowledge. Role responsibilities include fulfilling orders, assisting with in-store and curbside pick-up, delivery when needed, and providing a personalized shopping experience.

Qualifications

• A high school diploma or equivalent preferred with 1–3 years of work experience in retail.
• Familiarity with point-of-sale systems and inventory management software is preferred.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Provide excellent customer service and drive sales by engaging with customers.
• Assist with merchandising, stocking, and front-end duties as needed.
• Process orders, support curbside pickup and delivery, and follow safety requirements.
• Perform other duties as assigned by store management.

Skills

Customer service

Sales

Retail experience

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More is seeking Store Team Members in the United States to engage customers, advise on products, and drive sales. You may help with merchandising, stocking, and front-end tasks while upholding safety and regulatory standards.

Training in wine, spirits, and beer is provided to build product knowledge. Role responsibilities include fulfilling orders, assisting with in-store and curbside pick-up, delivery when needed, and providing a personalized shopping experience.