Wine Specialist (Goldeneye Winery)

Tasting & Tap Room Expo; California, Northern (MO, KY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Training and tuition reimbursement

Job summary

The Duckhorn Portfolio operates a premier luxury wine program with daily tastings and guest education at Goldeneye Winery in Philo, CA. This full-time role supports hospitality, guest relations, and club sign-ups while representing multiple brands within our portfolio.

You will educate guests on our wines, host educational tastings, and collaborate with Sales, Events and Marketing teams to enhance guest experiences and drive business. Weekend availability is required at this location.

Qualifications

• Minimum high school diploma or equivalent.
• 6 months wine industry or hospitality experience preferred.
• Knowledge of general winemaking and viticulture techniques or willingness to learn.
• Ability to acquire specific knowledge about The Duckhorn Portfolio.
• Excellent communication skills.
• Basic computer skills, including POS and reservation systems.
• Ability to work weekends and select holidays.

Responsibilities

• Champion exceptional hospitality creating a culture of 'yes' for guests and coworkers alike.
• Work as a unified team to achieve wine sales and club membership sign-up goals.
• Educate guests about our history and wines, including knowledge about all brands offered in The Duckhorn Portfolio.
• Host unique, educational tastings for all guests including Trade and VIP groups, providing engaging tours as directed.
• Maintain tasting room presentation, cleanliness, inventory, and daily opening and closing procedures.
• Respond to guest inquiries, reservations, phone calls, and requests for local recommendations.
• Stay current on wine industry trends, reviews, and regional wineries to enhance guest recommendations.
• Collaborate with Sales, Events, Marketing, and tasting room teams to support events and business needs.

Skills

Hospitality experience

Guest service

Communication skills

POS familiarity

Education

High school diploma

Tools

POS systems

Reservations systems

Job description

The Duckhorn Portfolio is North America's premier luxury wine company, with eleven wineries, ten state-of-the-art winemaking facilities, five tasting rooms and over 2,200 coveted acres of vineyards spanning 37 Estate properties. Established in 1976, when vintners Dan and Margaret Duckhorn founded Napa Valley's Duckhorn Vineyards, today, our portfolio features some of North America's most revered wineries, including Duckhorn Vineyards, Decoy, Kosta Browne, Sonoma-Cutrer, Goldeneye, Calera, Greenwing, Paraduxx, Migration, Canvasback and Postmark. Sourcing grapes from our own Estate vineyards and fine growers in Napa Valley, Sonoma County, Anderson Valley, California's North and Central coasts, Oregon and Washington State, we offer a curated and comprehensive portfolio of acclaimed luxury wines with price points ranging from $20 to $230 across more than 15 varietals. Our wines are available throughout the United States, on five continents, and in more than 50 countries around the world.

This position is full time and located at our Goldeneye Winery in Philo, CA.

What we will ask you to do:

• Champion exceptional hospitality creating a culture of "yes" for guests and coworkers alike.
• Work as a unified team to achieve wine sales and club membership sign-up goals.
• Educate guests about our history and wines, including knowledge about all brands offered in The Duckhorn Portfolio.
• Host unique, educational tastings for all guests including Trade and VIP groups, providing engaging tours as directed.
• Maintain tasting room presentation, cleanliness, inventory, and daily opening and closing procedures.
• Respond to guest inquiries, reservations, phone calls, and requests for local recommendations.
• Stay current on wine industry trends, reviews, and regional wineries to enhance guest recommendations.
• Collaborate with Sales, Events, Marketing, and tasting room teams to support events and business needs.

What you will need:

• Minimum high school diploma or equivalent.
• Minimum 6 months wine industry or hospitality experience preferred.
• Knowledge of general winemaking and viticulture techniques or strong willingness to learn.
• Ability to acquire specific knowledge about The Duckhorn Portfolio.
• Excellent communication skills.
• Basic computer skills, including POS and reservation systems.
• Ability to work weekends and select holidays.

What we will provide:

• Health benefits for you and your family, including medical/dental/vision (with a competitively priced employee contribution to premium), and disability, life, & pet insurance.
• Paid time off and 11 paid holidays.
• 401(k) plan where we invest 10% of your wages every year for your retirement at no cost to you, subject to management discretion.
• A diverse team of coworkers that care about each other in a fun, exciting work environment.
• A company that promotes from within, provides great training and a generous tuition reimbursement program.

$19. O O - $21. O O Plus gratuity and sales and membership incentives