Luxury Wine Host & Tasting Specialist

Duckhorn Portfolio Inc; Northern (KY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Paid time off

11 paid holidays

401(k) plan

Tuition reimbursement

Training and development

Job summary

The Duckhorn Portfolio is seeking a Wine Specialist at our Goldeneye Winery in Philo, CA. This regular full-time role focuses on hospitality, wine education, and guest engagement in a dynamic tasting room environment.

You will host tastings, upsell club memberships, educate guests about our brands, coordinate with Sales, Events, Marketing, and tasting room teams, and maintain a welcoming experience for all guests. Weekend availability is required.

Qualifications

• Minimum high school diploma or equivalent.
• Minimum 6 months wine industry or hospitality experience preferred.
• Knowledge of general winemaking and viticulture techniques or strong willingness to learn.
• Ability to acquire specific knowledge about The Duckhorn Portfolio.
• Basic computer skills, including POS and reservation systems.
• Ability to work weekends and select holidays.

Responsibilities

• Champion exceptional hospitality creating a culture of “yes” for guests and coworkers alike.
• Work as a unified team to achieve wine sales and club membership sign-up goals.
• Educate guests about our history and wines, including knowledge about all brands offered in The Duckhorn Portfolio.
• Host unique, educational tastings for all guests including Trade and VIP groups, providing engaging tours as directed.
• Maintain tasting room presentation, cleanliness, inventory, and daily opening and closing procedures.
• Respond to guest inquiries, reservations, phone calls, and requests for local recommendations.
• Stay current on wine industry trends, reviews, and regional wineries to enhance guest recommendations.
• Collaborate with Sales, Events, Marketing, and tasting room teams to support events and business needs.

Skills

Hospitality

Customer service

Sales

Wine knowledge

Education

High school diploma

Tools

POS systems

Reservation systems

Job description

The Duckhorn Portfolio is seeking a Wine Specialist at our Goldeneye Winery in Philo, CA. This regular full-time role focuses on hospitality, wine education, and guest engagement in a dynamic tasting room environment.

You will host tastings, upsell club memberships, educate guests about our brands, coordinate with Sales, Events, Marketing, and tasting room teams, and maintain a welcoming experience for all guests. Weekend availability is required.