Wine Sales Associate — Guest-Centric Service & Events

Tasting & Tap Room Expo; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Christie’s Wine & Spirits seeks a Sales Associate to deliver outstanding guest service and drive in-store wine sales. You will greet customers, advise on products, and help keep a well-merchandised environment.

The role includes assisting with inventory, events, and training to build product knowledge. Requirements include at least 1+ year wine sales experience and wine certification, plus strong communication and hospitality skills.

Qualifications

• Minimum 1+ years of wine sales experience, wine specific certification, comparable level of knowledge preferred.
• Excellent communication and interpersonal skills, including superior written and spoken communications.
• Superior, hospitality-driven client service skills.
• Demonstrated ability to multi-task, prioritize thoughtfully, and manage competing deadlines.
• Strong follow-up skills with exceptional attention to detail.
• Ability to work effectively and independently within a collaborative team environment.

Responsibilities

• Deliver exceptional service and a personalized experience by greeting customers, in person or via phone, building relationships, and informing about products and services.
• Organize and distribute inventory, receiving and stocking wine to maintain storefront.
• Assist with inventory management, reviewing depletions, invoices, and requisitions.
• Assist with in-store purchases, pick-up, and coordination and support of deliveries.
• Draft and maintain accurate wine descriptions and tasting notes.
• Execute wine classes and events, including set up, check-in, pouring, and breakdown.
• Participate in wine and spirits training to build product knowledge.
• Maintain safety and cleanliness standards across the store.
• Ensure practices are in compliance with SLA rules and regulations.
• Other duties and projects as assigned by Manager.

Skills

Wine sales

Communication

Interpersonal skills

Multi-tasking

Follow-up

Independent work

Education

Wine certification

Job description

Christie’s Wine & Spirits seeks a Sales Associate to deliver outstanding guest service and drive in-store wine sales. You will greet customers, advise on products, and help keep a well-merchandised environment.

The role includes assisting with inventory, events, and training to build product knowledge. Requirements include at least 1+ year wine sales experience and wine certification, plus strong communication and hospitality skills.