Wine & Hospitality Associate: Guest Experience & Upsell

Paradies Lagardère; St. Louis (MO); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Career advancement opportunities

Fun, fast-paced, team-oriented work

Medical benefits

Company-paid time off

Premium pay for holidays

401(k) program

Online learning and development

Associate recognition programs

Merchandise and dining discounts

Job summary

Paradies Lagardère is a renowned airport concessionaire seeking service-driven team members to deliver exceptional guest experiences in a fast-paced environment. Whether full-time, part-time, or seasonal, the role focuses on hospitality, sales support, and high-quality service across wine and dining concepts.

You will greet guests, provide menu knowledge, upsell wine and food pairings, and handle transactions while maintaining a welcoming atmosphere and brand standards.

Qualifications

• Passion for hospitality and creating elevated guest experiences.
• Strong communication and interpersonal skills.
• Interest or knowledge in wine and food pairings (training provided).
• Ability to thrive in a fast-paced, high-volume environment.
• Team-oriented mindset with a willingness to support overall operations.

Responsibilities

• Greet guests, take orders, and provide menu knowledge.
• Create a welcoming experience that leaves a positive impression.
• Demonstrate wine knowledge, including flavors, pairings, and pricing.
• Upsell wine flights, glasses, food pairings, and retail bottles.
• Process all point-of-sale transactions accurately and efficiently.
• Maintain a clean and organized work environment and support operations as needed.

Skills

Hospitality passion

Communication skills

Wine knowledge interest

Team player

Job description

Paradies Lagardère is a renowned airport concessionaire seeking service-driven team members to deliver exceptional guest experiences in a fast-paced environment. Whether full-time, part-time, or seasonal, the role focuses on hospitality, sales support, and high-quality service across wine and dining concepts.

You will greet guests, provide menu knowledge, upsell wine and food pairings, and handle transactions while maintaining a welcoming atmosphere and brand standards.