Wine & Guest Experience Server — Tips Eligible

Inns of Aurora Resort & Spa; Town of Aurora (NY); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off (PTO)

401K program

Employee discount at lodging and dine

Job summary

Inns of Aurora Resort & Spa is seeking a Fargo Server to receive and expedite food and beverage orders, ensuring a casual and relaxing dining experience. The role includes wine and specialty beverage recommendations, guest interaction, and efficient service in a fast-paced setting.

Position offers subminimum wage plus tips, with full-time benefits including medical and dental coverage, paid time off, and a 401K plan. Prior TIPS certification is preferred; training provided as needed.

Qualifications

• Excellent verbal communication skills.
• Ability to multi-task effectively.
• Ability to maintain neat, professional and clean appearance and practices.
• Ability to work while standing for long periods of time.
• Ability to work in a team environment.
• Ability to adhere to proper food regulation standards and health and safety standards.
• TIPS certification; training available.

Responsibilities

• Set up dining area and server stations before each shift.
• Stay informed of daily menu updates, seasonal products and local food offerings.
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Greet and introduce oneself to guests in designated sections in timely manner.
• Describe and recommend wines and specialty beverages to guests.
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary.
• Expedite food from kitchen to guest tables.
• Present checks on each table, collect payments and cash guest out correctly.
• Allocate tips to all support staff per IOA guidelines.
• Maintain the cleanliness of the service area.
• Attend all mandatory training and meetings.

Skills

Verbal communication

Multi-tasking

Team work

Guest service

Education

High school diploma or college degree

Job description

Inns of Aurora Resort & Spa is seeking a Fargo Server to receive and expedite food and beverage orders, ensuring a casual and relaxing dining experience. The role includes wine and specialty beverage recommendations, guest interaction, and efficient service in a fast-paced setting.

Position offers subminimum wage plus tips, with full-time benefits including medical and dental coverage, paid time off, and a 401K plan. Prior TIPS certification is preferred; training provided as needed.