Server

Inns of Aurora Resort & Spa; Town of Aurora (NY); Presencial; USD 2.066.000 - 3.031.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and dental benefits

Paid time off (PTO)

401K program

Employee discount at lodging and dine

Descripción de la vacante

Inns of Aurora Resort & Spa is seeking a Fargo Server to receive and expedite food and beverage orders, ensuring a casual and relaxing dining experience. The role includes wine and specialty beverage recommendations, guest interaction, and efficient service in a fast-paced setting.

Position offers subminimum wage plus tips, with full-time benefits including medical and dental coverage, paid time off, and a 401K plan. Prior TIPS certification is preferred; training provided as needed.

Formación

• Excellent verbal communication skills.
• Ability to multi-task effectively.
• Ability to maintain neat, professional and clean appearance and practices.
• Ability to work while standing for long periods of time.
• Ability to work in a team environment.
• Ability to adhere to proper food regulation standards and health and safety standards.
• TIPS certification; training available.

Responsabilidades

• Set up dining area and server stations before each shift.
• Stay informed of daily menu updates, seasonal products and local food offerings.
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Greet and introduce oneself to guests in designated sections in timely manner.
• Describe and recommend wines and specialty beverages to guests.
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary.
• Expedite food from kitchen to guest tables.
• Present checks on each table, collect payments and cash guest out correctly.
• Allocate tips to all support staff per IOA guidelines.
• Maintain the cleanliness of the service area.
• Attend all mandatory training and meetings.

Conocimientos

Verbal communication

Multi-tasking

Team work

Guest service

Educación

High school diploma or college degree

Descripción del empleo

Position Purpose:

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Subminimum Wage plus Tips

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Position Purpose:

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks:

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates, seasonal products and local food offerings
• Set tables prior to guest arrival with appropriate utensils, condiments etc
• Restock all stations
• Greet and introduce oneself to guests in designated sections in timely manner
• Describe and recommend wines and specialty beverages to guests
• Check identification for guests to verify age requirements for purchase of alcoholic drinks
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
• Check in with guests to ensure satisfaction
• Prepare cocktails as ordered and bring to guests, or deliver to bartender
• Expedite food from kitchen to guest tables
• Complete all side work and daily cleaning tasks in checklist binder
• Complete all cleaning duties required at end of shift
• Present checks on each table, collect payments and cash guest out correctly
• Complete and produce accurate check-outs at the end of each shift
• Allocate tips to all support staff per IOA guidelines
• Report any customer service or issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Attend all mandatory training and meetings
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties, as assigned

Requirements

• Excellent verbal communication skills
• Ability to multi-task effectively
• Ability to maintain neat, professional and clean appearance and practices
• Ability to work while standing for long periods of time
• Ability to work in a team environment
• Ability to adhere to proper food regulation standards and health and safety standards
• Ability to maintain calm and collected demeanor in fast-paced working conditions
• Flexibility with guest needs and hourly schedules

PREFERENCES

• High school or college degree
• Previous serving experience in a casual atmosphere
• Knowledge and understanding of workplace safety procedures
• Local wine and food knowledge

Special Position Requirements

• TIPS certification; will train as needed

Benefits

• We are proud to offer outstanding benefits to all of our employees.
• Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.
• Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.
• We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.