Wine & Food Experience Director

Oliver Wine Company Inc; Bloomington (IN); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive health, vision, dental,

PTO and paid holidays

401(k) matching program

Paid training and development

Live Well wellness program

Employee wine/food/merchandisediscount

Descripción de la vacante

Oliver Winery in Bloomington, IN seeks a Hospitality Culinary Experience Manager to lead food programs that elevate guest experiences, showcase wine, and support the Direct-to-Consumer strategy.

You will design seasonal menus, curate wine-and-food pairings, coach a ~50-person team, and collaborate across Winemaking, Marketing, Events, and Hospitality to create memorable tasting room experiences.

Formación

• Minimum of three years of experience in hospitality, food service, catering, winery operations, culinary programming, event management, or a related field.
• Demonstrated experience developing and executing food programs, menus, culinary experiences, or hospitality offerings.
• Strong understanding of food and beverage pairing principles.
• Proven ability to lead, coach, and develop team members.
• Strong organizational, planning, and project management skills.
• Ability to work evenings, weekends, and special events as business needs require.

Responsabilidades

• Develop and execute a strategic food program that complements Oliver Winery wines and enhances the overall guest experience.
• Create seasonal menus, pairing boards, shareable offerings, and specialty food experiences that can be consistently executed within a limited-production kitchen environment.
• Design food offerings that are operationally efficient, scalable, and aligned with the Oliver Winery brand.
• Source ingredients and products, establish vendor relationships, and manage food-related purchasing.
• Monitor food quality, consistency, inventory levels, and food costs.
• Ensure compliance with all food safety, sanitation, and health department requirements.
• Continuously evaluate and refine offerings based on guest feedback, sales performance, and operational effectiveness.
• Curate food and wine pairing experiences that showcase Oliver Winery wines and encourage guest exploration.
• Develop seasonal tasting experiences, educational programs, Wine Club events, and specialty hospitality offerings.
• Collaborate with the Winemaking, Marketing, Events, and Hospitality teams to create memorable guest experiences that reinforce the Oliver Winery brand.
• Create educational content and staff resources related to food and wine pairing.
• Identify emerging hospitality and culinary trends that can be adapted to the winery environment.
• Serve as an internal resource for food and wine pairing recommendations and hospitality experience development.
• Serve as a member of the Hospitality Leadership Team.
• Help lead, coach, and develop a hospitality team of approximately 50 part-time team members.
• Support recruiting, interviewing, onboarding, training, coaching, and performance management initiatives.
• Act as Manager-on-Duty during designated business hours, events, and peak visitation periods.
• Model and reinforce exceptional hospitality standards and guest service expectations.
• Partner with hospitality leadership to drive team engagement, accountability, and operational excellence.
• Foster a culture focused on hospitality, teamwork, continuous improvement, and guest satisfaction.
• Partner with the Events and Hospitality teams to develop and execute food components for winery events, festivals, Wine Club programs, and seasonal activations.
• Ensure food and culinary experiences are executed consistently and efficiently during high-volume events.
• Support overall tasting room operations during peak business periods.
• Evaluate event performance and recommend enhancements to improve both guest satisfaction and business results.
• Assist in the development of new hospitality offerings designed to drive visitation, loyalty, and guest engagement.
• Manage food-related budgets, purchasing, inventory, and vendor relationships.
• Monitor food costs and margins while maintaining exceptional quality standards.
• Develop and execute food and pairing programs that increase guest engagement, encourage food and wine attachment opportunities, and contribute to overall Direct-to-Consumer sales growth.
• Analyze sales trends, guest feedback, and operational performance metrics to identify opportunities for improvement.
• Recommend new revenue-generating hospitality experiences and offerings.
• Support departmental goals related to sales growth, guest experience, operational efficiency, and profitability.

Conocimientos

Hospitality leadership

Team leadership

Food program development

Event management

Communication

Project management

Evening/weekend availability

Descripción del empleo

Oliver Winery in Bloomington, IN seeks a Hospitality Culinary Experience Manager to lead food programs that elevate guest experiences, showcase wine, and support the Direct-to-Consumer strategy.

You will design seasonal menus, curate wine-and-food pairings, coach a ~50-person team, and collaborate across Winemaking, Marketing, Events, and Hospitality to create memorable tasting room experiences.