Guest Concierge: Wine Country Experiences & Reservations

The Wonderful Company LLC; California; On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical coverage

401k with match eligibility

Access to wellness resources

Job summary

The Wonderful Company LLC is seeking a full-time Concierge at JUSTIN Vineyards & Winery in Paso Robles, CA. This position offers a unique opportunity for those with excellent customer service skills who enjoy a dynamic work environment. Responsibilities include managing reservations, greeting guests, and supporting the overall guest experience.

Candidates should have at least 2 years of experience in hospitality, be able to work flexible hours including weekends, and possess strong communication skills. Competitive hourly pay ranges from $20 to $25.

Qualifications

• 2+ years of experience in a hospitality or customer-facing role.
• Professional appearance and demeanor.
• Must be 21 years of age or older.
• Availability to work flexible hours including weekends and holidays.

Responsibilities

• Meet, greet, and escort Tasting Room guests.
• Manage reservations for various services and ensure customer satisfaction.
• Maintain the appearance of the Tasting Room and surrounding areas.
• Provide concierge services including transportation, food, and wine recommendations.

Skills

Customer service

Communication skills

Problem-solving

Microsoft Office proficiency

Education

High School Diploma or GED

Tools

Reservation systems (Tock)

Microsoft Office (Word, Excel, PowerPoint)

Job description

The Wonderful Company LLC is seeking a full-time Concierge at JUSTIN Vineyards & Winery in Paso Robles, CA. This position offers a unique opportunity for those with excellent customer service skills who enjoy a dynamic work environment. Responsibilities include managing reservations, greeting guests, and supporting the overall guest experience.

Candidates should have at least 2 years of experience in hospitality, be able to work flexible hours including weekends, and possess strong communication skills. Competitive hourly pay ranges from $20 to $25.