Wine Club Host (Evenings/Weekends) — Tips Eligible

Ste. Michelle Rebrand; Woodinville (WA); On-site; USD 27,000 - 35,000; Part time

Benefits offered by this job

Health Care Coverage including medical

Paid Vacation & Holidays

401(k) with Employer Match

Employee Wine Discounts

Job summary

Ste. Michelle Wine Estates is seeking a part-time Wine Club Representative in Woodinville, WA to deliver exceptional customer experiences for Vintage Reserve Club Members and support tastings, club marketing, events, and planning.

The role is evenings and weekends oriented, with a focus on driving wine and merchandise sales, coordinating events, and handling inquiries via phone, email, and in-person visits. Tipping eligible and POS proficiency preferred.

Qualifications

• Minimum two (2) years in a customer service position.
• Proficiency with Point of Sale (POS) systems and computer skills.

Responsibilities

• Greet and provide accurate information about the winery to visiting guests and over the phone.
• Respond to inbound calls and emails and conduct outbound calls for general inquiries.
• Assist in planning and coordination of club and special events.
• Drive revenue by selling wine and merchandise to wine club members.
• Conduct winery tours, tastings, and events for wine club members.
• Operate POS/registers to sell wine, merchandise, wine club memberships and collect tasting fees as needed.
• Assist with fulfillment of wine club and eCommerce orders, including pulling, packing and processing orders for delivery or curbside pickup.

Skills

Customer service

POS systems

Evenings/weekends availability

Education

High School Diploma or equivalent

Job description

Ste. Michelle Wine Estates is seeking a part-time Wine Club Representative in Woodinville, WA to deliver exceptional customer experiences for Vintage Reserve Club Members and support tastings, club marketing, events, and planning.

The role is evenings and weekends oriented, with a focus on driving wine and merchandise sales, coordinating events, and handling inquiries via phone, email, and in-person visits. Tipping eligible and POS proficiency preferred.