Wine Club Concierge & Tasting Room Host

Cooper's Hawk Winery and Restaurants; Gilbert (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Dining discount

Wine discount

Monthly tastings for two

Health benefits

401k with company match

Paid time off

Early pay access

Wellness support

Wine education

Career growth flight plan

Referral bonuses

Job summary

Cooper’s Hawk Winery and Restaurants is seeking friendly Tasting Room Attendants who turn each tasting into a meaningful moment through conversation, knowledge, and hospitality. You will guide guests through our wines and retail offerings, inviting them to join our Wine Club and become part of our community.

In this role you’ll prep stations, restock displays, and assist with carryout and guest service across areas, delivering memorable experiences and building relationships with guests every

Qualifications

• At least 21 years of age.
• Experience in restaurants, retail, or wine environments preferred.
• Comfort speaking to guests about wine and the Wine Club.
• A passion for hospitality and creating memorable guest experiences.
• Ability to multitask in a fast paced environment.
• Ability to stand for long periods and lift up to 40 pounds.
• Flexible availability including weekends and some holidays.

Responsibilities

• Learn our food, wine, and retail offerings so you can confidently guide each guest.
• Prepare your station for service and keep it clean and stocked.
• Study Cooper’s Hawk menu, retail items, and wines that are offered to our guests.
• Restock and maintain product displays.
• Support the team with tasks like carryout orders and guest service in other areas when needed.
• Communicate with team members to deliver smooth and memorable service.
• Follow steps of service and assist in daily operations.
• Welcome every guest warmly and answer questions about wine, food, and our Wine Club.
• Proactively build relationships with guests and create memorable moments.
• Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members.
• Share the story of Cooper’s Hawk and invite guests to join our Wine Club.
• Introduce tastings and special retail items to enrich the guest experience.

Job description

Cooper’s Hawk Winery and Restaurants is seeking friendly Tasting Room Attendants who turn each tasting into a meaningful moment through conversation, knowledge, and hospitality. You will guide guests through our wines and retail offerings, inviting them to join our Wine Club and become part of our community.

In this role you’ll prep stations, restock displays, and assist with carryout and guest service across areas, delivering memorable experiences and building relationships with guests every