Wine Club Concierge South Coast Winery Resort and Spa

Carter Hospitality; Temecula (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Carter Hospitality is looking for a Wine Club Concierge to support its winery operations across several locations. The role involves administrative duties, database management, and providing customer service to wine club members. An ideal candidate has strong multitasking abilities and previous administrative experience. Opportunities for advancement within a dynamic hospitality environment are available.

Benefits

401(k)

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Vision insurance

401(k) matching

Company parties

Paid time off

Tuition assistance

Wellness resources

Competitive salary

Flexible schedule

Free uniforms

Qualifications

• Strong administrative skills and experience required.
• Ability to manage and maintain wine club database.
• Knowledge in customer service and hospitality.

Responsibilities

• Assist in developing wine club mailings and newsletters.
• Manage wine club database and maintain member retention.
• Assist with tasting room responsibilities.

Skills

Multitasking

Customer service

Communication

Database management

Education

Previous experience as an administrative assistant

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k) matching
• Company parties
• Paid time off
• Tuition assistance
• Wellness resources
• Competitive salary
• Flexible schedule
• Free uniforms

Carter Hospitality Group is seeking a Wine Club Concierge. This position will be supporting South Coast Winery Resort & Club, Carter Estate Winery & Resort and Carter Creek Winery & Resort.

The ideal candidate will have previous experience as an a strong administrative assistant, will be able to multitask, and meet deadlines.

Some other essential duties include:

• Assists in the developing and production of wine club mailings and newsletters.
• Answers phone calls in a courteous manner
• Assist with wine shipping to members
• Assists with membership retention efforts.
• Manages and maintains wine club database.
• Assists with tasting room/hospitality responsibilities as needed including but not limited to greeting visitors and pouring wines for tastings.
• Provides general tourist information, conducts tours and handles routine purchasing transactions.
• Performs other duties as assigned by manager