Wine Club Concierge South Coast Winery Resort and Spa

Carter Hospitality Group; Temecula (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is looking for a dynamic Wine Club Admin Assistant to join their team. This exciting role involves supporting various wineries by managing wine club mailings, assisting with member retention, and providing excellent customer service. You'll be at the heart of the wine experience, interacting with visitors and ensuring a memorable time at the wineries. If you have strong administrative skills and a passion for the hospitality industry, this opportunity offers a chance for growth and development in a vibrant environment. Join a team that values your contributions and offers a range of benefits to support your career.

Benefits

401(k)

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Vision insurance

401(k) matching

Company parties

Paid time off

Tuition assistance

Wellness resources

Competitive salary

Flexible schedule

Free uniforms

Qualifications

• Strong administrative skills and ability to multitask effectively.
• Experience in customer service and database management preferred.

Responsibilities

• Assist in developing wine club mailings and newsletters.
• Manage wine club database and assist with member retention efforts.
• Provide hospitality support and general tourist information.

Skills

Administrative skills

Multitasking

Customer service

Education

High School Diploma

Associate's Degree (preferred)

Tools

Database management software

Microsoft Office Suite

Job description

Benefits:

1. 401(k)
2. Dental insurance
3. Employee discounts
4. Health insurance
5. Opportunity for advancement
6. Training & development
7. Vision insurance
8. 401(k) matching
9. Company parties
10. Paid time off
11. Tuition assistance
12. Wellness resources
13. Competitive salary
14. Flexible schedule
15. Free uniforms

Carter Hospitality Group is seeking a Wine Club Admin Assistant. This position will be supporting South Coast Winery Resort & Club, Carter Estate Winery & Resort, and Carter Creek Winery & Resort.

The ideal candidate will have previous experience as a strong administrative assistant, will be able to multitask, and meet deadlines.

Essential Duties:

1. Assists in the developing and production of wine club mailings and newsletters.
2. Answers phone calls in a courteous manner.
3. Assists with wine shipping to members.
4. Assists with membership retention efforts.
5. Manages and maintains wine club database.
6. Assists with tasting room/hospitality responsibilities as needed, including but not limited to greeting visitors and pouring wines for tastings.
7. Provides general tourist information, conducts tours, and handles routine purchasing transactions.
8. Performs other duties as assigned by manager.