Wine Club Admin Assistant South Coast Winery Resort and Spa

Carter Hospitality Group, LLC; Temecula (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is on the lookout for a detail-oriented Wine Club Admin Assistant to support various winery resorts. This dynamic role involves managing wine club communications, assisting with member retention, and providing exceptional customer service. The ideal candidate will thrive in a fast-paced environment, showcasing their administrative prowess while engaging with visitors. With opportunities for advancement and a supportive team, this position offers a chance to grow within a vibrant hospitality setting. If you are passionate about the wine industry and enjoy a multifaceted role, this position could be your perfect fit.

Benefits

401(k)

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Vision insurance

401(k) matching

Paid time off

Tuition assistance

Qualifications

• Strong administrative skills with experience in multitasking and meeting deadlines.
• Experience with database management and customer service is preferred.

Responsibilities

• Assist in developing wine club mailings and newsletters.
• Manage wine club database and assist with member retention efforts.
• Provide general tourist information and assist with hospitality duties.

Skills

Administrative support

Multitasking

Customer service

Database management

Education

High school diploma

Associate degree in business or related field

Tools

Microsoft Office Suite

Database software

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k) matching
• Company parties
• Paid time off
• Tuition assistance
• Wellness resources
• Competitive salary
• Flexible schedule
• Free uniforms

Job Overview

Carter Hospitality Group is seeking a Wine Club Admin Assistant. This position will be supporting South Coast Winery Resort & Club, Carter Estate Winery & Resort, and Carter Creek Winery & Resort.

The ideal candidate will have previous experience as a strong administrative assistant, will be able to multitask, and meet deadlines.

Essential Duties

• Assists in the developing and production of wine club mailings and newsletters.
• Answers phone calls in a courteous manner.
• Assists with wine shipping to members.
• Assists with membership retention efforts.
• Manages and maintains wine club database.
• Assists with tasting room/hospitality responsibilities as needed including but not limited to greeting visitors and pouring wines for tastings.
• Provides general tourist information, conducts tours, and handles routine purchasing transactions.
• Performs other duties as assigned by manager.