Wine & Beverage Merchandiser — Stock & Customer Service

California Fine Wine & Spirits LLC; Emeryville (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans (medical, etc.)

401(k)

HSA

FSA

Disability & life insurance coverage

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes & more

Job summary

Total Wine & More in Emeryville, CA is seeking a Store Team Member to deliver friendly, knowledgeable service and help ensure a positive shopping experience. You will stock shelves, fulfill orders for in-store and curbside pickup, and assist with deliveries if needed.

The role requires a high school diploma or equivalent and 1–3 years in retail, with flexibility to work evenings and weekends. Compensation is hourly with benefits including PTO, health plans, and store discounts.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience, with 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws (if delivery is added as an essential job function).

Skills

Retail experience

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Emeryville, CA is seeking a Store Team Member to deliver friendly, knowledgeable service and help ensure a positive shopping experience. You will stock shelves, fulfill orders for in-store and curbside pickup, and assist with deliveries if needed.

The role requires a high school diploma or equivalent and 1–3 years in retail, with flexibility to work evenings and weekends. Compensation is hourly with benefits including PTO, health plans, and store discounts.