Wine & Beer Associate

Heinens Inc; Bainbridge Township (OH); On-site; USD 20,664 - 28,929; Part time

Job summary

Heinen’s, Inc. in Bainbridge, OH invites candidates to join our Wine & Beer team. In this role you will help customers choose wines and beers, stage tastings, and support events while delivering friendly, knowledgeable service.

You’ll work with a dedicated team, manage daily tasks, stock and rotate products, and participate in demonstrations. The position requires 21+ age for alcohol service, flexibility, and the stamina to stand and lift up to 50 pounds.

Qualifications

• Excellent written and verbal communication in English.
• Must be 21+ to serve alcohol.
• Knowledge of wines from around the world and food pairings.
• Retail experience and customer service mindset preferred.

Responsibilities

• Prioritize and manage daily tasks.
• Develop knowledge of the Wine & Beer Department.
• Collaborate with the Wine & Beer Lead for demos and events.
• Provide exceptional customer assistance using product knowledge.
• Work as part of a team on daily tasks including shrink tracking, order writing, stocking, rotation and merchandising.
• Prepare and manage product orders using par levels and planning.
• Ensure compliance with company policies including food safety.
• Participate in corporate meetings and training programs.
• Perform additional duties to support department and company objectives.

Skills

Communication skills

Customer service

Wine knowledge

Self-motivation

Flexibility

Physical stamina

Teamwork

Food safety

Lifting 50 lbs

Age 21+

Schedule flexibility

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bainbridge, OH, US

Salary Range: $15.00 To $21.00 Hourly

*Opportunity for promotion*

Company Overview

Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 19 in the Cleveland, Ohio area and 4 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.

Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.

Job Summary

At Heinen’s, our approach to wine & beer centers on creating a “wine & beer shop within a grocery store”. To accomplish this, we look for individuals who have a love for wine & beer and embrace fun, creative ways to bring that vision to life for our customers to share in and experience.

This is a fantastic opportunity to get a taste for the wine and beer business. You will be working alongside a passionate dedicated team and will be able to grow your experience and understanding of wine and beer.

Key Responsibilities

• Prioritize and manage daily tasks in alignment with changing business needs.
• Develop and share comprehensive knowledge of the Wine & Beer Department.
• Collaborate with the Wine & Beer Lead to organize, support, and execute product demonstrations and special events.
• Leverage product knowledge and promotional information to provide exceptional customer assistance within the Wine & Beer Department.
• Work collaboratively as part of a team to complete daily operational tasks, including shrink tracking, order writing, stocking, product rotation, and merchandising.
• Prepare and manage product orders using effective par levels and planning techniques.
• Ensure compliance with all company policies related to personal conduct and food safety standards.
• Participate in required corporate meetings and training programs.
• Perform additional duties as assigned to support department and company objectives.

Qualifications

• Excellent written and verbal communication skills.
• Strong sense of urgency with the ability to work independently and efficiently to complete daily responsibilities.
• Minimum age of 21 years, in compliance with alcohol service regulations.
• Knowledge of wines from around the world, with the ability to guide customers on product selection and appropriate food pairings.
• Demonstrated passion for retail, with a strong focus on quality, customer service, organization, and attention to detail.
• Ability to work with minimal supervision.
• Production-oriented mindset, capable of performing repetitive tasks while standing for extended periods.
• Ability to frequently lift and/or move up to 50 pounds.
• Willingness to work flexible hours as required to meet business needs, including occasional additional hours.
• Availability to work a non-traditional schedule, including evenings, weekends, and holidays.
• Ability to work in environments that may occasionally involve exposure to hot or cold conditions.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law.