Installation Project Manager

Andersen Windows, Inc.; Middleburg Heights, Northern (OH, KY); Hybrid; USD 70,000 - 105,000; Full time

Benefits offered by this job

Profit sharing

401(k) match

Medical, Dental, Vision coverage

Paid time off

Parental leave

Job summary

Andersen Corporation is seeking an Install Project Manager for the Cleveland market. You will manage window and door replacement projects from measurement through installation, ensuring homeowner delight and budget alignment.

Ideal candidates have 5+ years in home improvement, strong communication skills, and a valid driver's license. The role requires coordinating with sales, installation crews, and subcontractors to deliver projects on time and to contract specifications.

Qualifications

• Customer service experience, win/win problem solving and conflict resolution skills.
• Strong written and verbal communication skills.
• Knowledge of applicable building codes and construction techniques.

Responsibilities

• Accurately measure dimensions and determine installation processes for windows and doors.
• Provide installation solutions that match customer expectations and adapt production specs.
• Confirm details within the sales contract to ensure alignment with features and installation.
• Provide feedback to sales reps when a job goes on hold and resolve questions quickly.
• Determine installation labor duration and materials needed to complete the job.
• Complete and submit required job files for quality handoff to internal teams.
• Communicate with installation crew on job specifics and unique factors.
• Approve additional installation labor when needed to finish the job.
• Troubleshoot issues with installation crew, including onsite support.
• Work with homeowners to resolve installation process issues.
• Support sales reps with pre-sale site visits to define project scope and pricing.
• Assist leadership in recruiting installation sub-contractors.

Skills

Customer service

Conflict resolution

Written & verbal communication

Education

High School Degree

Job description

## Installation Project ManagerApply: Middleburg Heights, OH: Full time: Posted Today: R-8394**ANDERSEN CORPORATION SUMMARY:**At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.**JOB DESCRIPTION:**Renewal by Andersen is looking for an Install Project Manager for our Cleveland Market. The IPM will effectively manage window and door replacement projects starting at technical measures and job specifications through the installation process to ensure Homeowner Delight, while focusing efforts to meet and/or exceed budget expectations. RESPONSIBILITIES:* Accurately measure the dimensions and determine installation processes for windows and doors* Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products* Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process* Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.* Determines installation labor duration and installation materials needed to successfully complete the job.* Completes and submits required job files that are complete, correct and timely providing quality hand off to internal customers* Communicate with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.* Approves any additional installation labor required to complete the job* Trouble shoots issues with installation crew on day of installation; this may include onsite support for the job.* Work directly with Homeowners to resolve installation process issues.* Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.* Supports installation leadership on recruitment of installation sub-contractorsQUALIFICATION AND SKILL REQUIREMENTS:* High School Degree* A minimum of 5 years of work experience in the home improvement or other closely related field.* Previous customer service experience, especially win/win problem solving and conflict resolution skills required.* Valid Driver’s license and clean driving record* Strong written and verbal communication skills.* Knowledge of applicable building codes and construction techniques.* Previous work experience recruiting independent contractors.* Ability to work in a team environment**PAY RANGE:**$69,840.00 - $104,760.00**CULTURE AND BENEFITS:**At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‐being, growth, and future. Our benefits include: * 401 (k) Plan, Employer Fixed Contributions & Company Matching* Profit Sharing\\** Medical, Dental and Vision Coverage\\** Flexible Spending Accounts (FSAs)\\*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)* Life Insurance* Paid Time Off & Paid Holidays* Paid Maternity Leave & Paid Parental Leave\\** Career Growth Planning & Nationwide Career Opportunities *\\*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.* **PROFIT SHARING:** In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance. EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.