Windows Desktop Engineer

GDH; Columbus (OH); On-site; USD 102,000 - 107,000; Full time

Job summary

GDH is seeking an engineering professional to design and support enterprise Windows virtual desktop environments focused on Horizon. The role covers deployment, configuration, maintenance, and performance optimization to ensure a stable end‑user experience.

Responsibilities include image management, AD/GP configurations, and automation using PowerShell. On‑site work in Columbus, OH is required, collaborating with cross‑functional teams to resolve complex VDI issues.

Qualifications

• Hands‑on experience with Windows 10/11 desktop environments.
• Proven expertise in managing enterprise VDI environments, including Horizon.
• Strong troubleshooting for desktop performance, authentication, and profiles.

Responsibilities

• Engineer and support Windows virtual desktop environments using Horizon platforms.
• Build, configure, and maintain Windows 10/11 VDI images and services.
• Optimize desktop images, policies, and applications for efficiency.

Skills

Windows desktop

Horizon platforms

PowerShell scripting

VDI architecture

Active Directory/Group Policy

Job description

Role Summary

This role involves engineering and supporting enterprise-level Windows virtual desktop environments, with a focus on Horizon platform support. The position requires overseeing the deployment, configuration, and maintenance of virtual desktop infrastructure (VDI), ensuring optimal performance, stability, and end-user experience. It is a technical engineering position suitable for professionals with strong hands‑on experience in Windows desktop and VDI environments.

Role Summary

This role involves engineering and supporting enterprise-level Windows virtual desktop environments, with a focus on Horizon platform support. The position requires overseeing the deployment, configuration, and maintenance of virtual desktop infrastructure (VDI), ensuring optimal performance, stability, and end‑user experience. It is a technical engineering position suitable for professionals with strong hands‑on experience in Windows desktop and VDI environments.

Responsibilities

• Engineer and support enterprise Windows virtual desktop environments using Horizon platforms, including support for migration from existing VDI platforms.
• Build, configure, and maintain Windows 10/11 virtual desktop images and related desktop services.
• Engineer and optimize desktop images, profiles, policies, and application configurations to enhance operational efficiency.
• Configure and support Horizon components such as Connection Servers, Horizon Agents, desktop pools, and associated infrastructure.
• Troubleshoot complex issues related to VDI, including desktop performance, application delivery, profiles, authentication, and infrastructure layers.
• Support Active Directory, Group Policy, and Windows security configurations within the virtual desktop environment.
• Collaborate with application, network, security, and infrastructure teams to resolve end‑to‑end desktop issues.
• Automate repetitive desktop engineering and operational activities using PowerShell or similar scripting tools.
• Monitor, analyze, and optimize VDI performance, capacity, and user experience.
• Produce detailed engineering documentation, operational procedures, and implementation plans for ongoing support and improvements.

Qualifications

• Strong hands‑on experience supporting and engineering Windows desktop environments, particularly Windows 10/11.
• Proven expertise in managing enterprise VDI environments, including Horizon platforms.
• Experience with at least one major VDI technology such as VMware Horizon, Citrix, Azure Virtual Desktop, or equivalent.
• Solid understanding of VDI architecture, desktop delivery, and associated security practices.
• Extensive knowledge of Active Directory, Group Policy, and Windows imaging processes.
• Skilled in troubleshooting desktop performance, application issues, profiles, and authentication challenges.
• Proficient in PowerShell scripting and automation to streamline operations.
• Knowledge of enterprise networking concepts relevant to VDI, including DNS, load balancing, firewalls, and remote access.
• Ability to work collaboratively with cross‑functional teams to resolve complex technical issues.
• Effective documentation and communication skills for operational procedures and technical documentation.

Publishing Pay Range: $74.13 – $78.24 hourly

This position is based in office and requires employee to work on‑site.