Windows and Virtualization Infrastructure Engineer III

Wide Open West; Denver (CO); On-site; USD 110,000 - 140,000; Full time

Job summary

Wide Open West is seeking an Engineer III for Windows and Virtualization Infrastructure to help design, implement, and support compute, storage, and virtualization across multiple datacenters. You will work hands-on with Windows Server, AD, and storage technologies while focusing on reliability, scalability, and future readiness.

You will collaborate with NOC, security, and networking teams, mentor peers, and contribute to future technology directions in a fast-paced environment.

Qualifications

• Bachelor's degree in information technology, computer science, or equivalent combination of training and/or experience.
• 6+ years of infrastructure engineering experience, including hands-on experience supporting enterprise Windows Server and virtualization platforms.
• Expertise with Windows Server operating systems.
• Expertise and understanding of Active Directory administration and architecture.
• Experience with and understanding of VDI solutions.

Responsibilities

• Manage compute, storage, and software across datacenter environments.
• Design, implement, configure, and maintain systems and integrations serving customer and business needs.
• Maintain and manage virtualization clusters with capacity planning.
• Assist in monitoring solutions and their notifications and recovery actions.
• Collaborate with networking and security teams to deliver solutions for internal business units and end customers.

Skills

Windows Server

Active Directory

Networking TCP/IP

VDI

Storage

Datacenter ops

Troubleshooting

Education

Bachelor's degree in IT/CS

Tools

VMware

Proxmox

Xen

Hyper-V

Job description

The Opportunity

The Engineer III, Windows and Virtualization Infrastructure is a key member of an enterprise infrastructure team responsible for engineering and operational work across multiple datacenters and environments.This role is ideal for an experienced infrastructure engineer who enjoys working hands-on with Windows Server, Active Directory, virtualization, storage, backup, and datacenter technologies.You will assist in the design, architecture, implementation, configuration, and ongoing support of systems and integrations serving both customer and business unit needs. You'll also help evolve existing production technologies with a focus on reliability, simplicity, scalability, and future readiness.

What You'll Do

Windows, Compute & Virtualization Infrastructure

Primarily responsible for the management of our compute, storage, and software.Creation and configuration of greenfield datacenter sites as well as retrofitting existing locations.Perform system integration of new technologies and solutions through the research, design, implementation, configuration, and maintenance phases.Maintain and manage several virtualization clusters, with oversight of current and future capacity planning needs.Assist in monitoring solutions and their notifications and actionable recovery.Analyze user and application requirements to determine operating system, storage, memory, and CPU needs for both physical and virtual servers.

Datacenter & Storage

Co-maintain Fibre Channel, VxLAN, and NAS solutions while continuing to maintain fault tolerance, high availability, and disaster recovery.Assist with the development, analysis, configuration, and implementation of storage architectures.Gather and analyze application and end-user storage requirements and I/O performance needs.Determine the proper storage layouts and disaster recovery profiles.Ensure that all service platforms and applications are backed up according to established policies and procedures.Maintain, enhance, and deploy new and existing software and hardware technologies within our testing lab.Provide hands-on datacenter support involving servers, devices, and/or storage.

Engineering & Operational Support

Act as an engineering-level escalation resource to the Network Operations Center (NOC) and other operations groups to assist with high-level fault analysis and isolation.Assist and contribute to the analysis, configuration, and deployment of high-availability systems and storage architecture.Work closely with other team members on new technology and systems solutions.Collaborate with networking and security teams to deliver solutions for both internal business units and end customers.Provide professional support to customers, both internal and external.Document systems and application design and configuration.Participate in future technology direction discussions, leveraging experience and active research.Mentor other colleagues in areas of expertise.Perform other duties as assigned.

What We're Looking For

Minimum Required Education & ExperienceBachelor's degree in information technology, computer science, or equivalent combination of training and/or experience.6+ years of infrastructure engineering experience, including hands-on experience supporting enterprise Windows Server and virtualization platforms.Expertise with Windows Server operating systems.Expertise and understanding of Active Directory administration and architecture.Experience with and understanding of VDI solutions.Experience with Windows operating systems and Office applications.Strong grasp of TCP/IP networking fundamentals.Good understanding of storage technologies.Strong understanding of enterprise backup solutions; Veeam experience is a plus.Knowledge of virtualization and containerization technologies such as:VMwareProxMoxXenHyper-VExperience managing complex systems infrastructure projects.Hands-on datacenter experience with servers, devices and/or storage.Experience and knowledge of Linux/Unix operating system administration is a plus.Clear and effective communication skills, both written and spoken.Ability to thrive in a dynamic, fast-paced environment.Ability to work under pressure with a diverse team.Ability to work independently with minimal supervision.

Physical Demands/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Regularly required to talk and hear.Required to use hands to type, handle objects and paperwork.Ability to lift up to 50 pounds.Required to use close vision and be able to focus.Ability to work on call, plus occasional overnight and weekend work.Ability to travel on occasions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.