Window Installation PM: Customer Experience Lead

Home Genius Exteriors; Washington (Washington County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Eye

Use of Company Vehicle

IPad/IPhone

Bonus Plan

Job summary

Home Genius Exteriors is seeking a Project Manager to oversee the customer experience and vendor relationships from post-sale through final installation, including precise window measurements. You will implement policies, inspect scope, and communicate terms with clients to adjust plans as needed.

The role requires 1–3 years in construction management and window measurement, excellent communication, and a strong safety focus.

Qualifications

• 1-3 years of Construction Management experience.
• 1-3 years of window measurement experience.
• Professionalism is VERY important.
• Self-motivation and discipline.
• Excellent communication, organizational and interpersonal skills.
• Resourceful problem solving abilities.
• Highly evolved customer service skills.
• Top notch customer service skills.

Responsibilities

• The Project Manager implements management policies and operating practices.
• Inspects all aspects of the project to determine the scope of work.
• Performs precise measurements at each job site to confirm order of the custom windows.
• Communicates the agreement between company and customer and negotiates terms as needed.
• Analyzes licensing and permitting requirements to obtain permits.
• Follows all regulatory compliance with regard to safety and health.
• Completes administrative tasks and assists in the warehouse to stage products for delivery.
• Must have a valid driver’s license and be capable of driving between sites.

Skills

Construction Management

Window Measurement

Customer Service

Communication

Organizational Skills

Problem Solving

Job description

The Project Manager manages all aspects of the customer experience and vendor relationship post-sale up to final installation, including the accuracy of measuring windows.

Responsibilities:

• Responsible for implementing management policies and operating practices.
• Responsible for inspecting all aspects of the project to make determination of the scope of work.
• Conducts precise measurements at each job site in order to confirm order of the custom windows
• Responsible for communicating the agreement between company and customer Identifies alternative courses of action needed, and negotiates directly with the customer to alter the specific terms of the plan as appropriate.
• Analyzes all legal requirements related to licensing and permitting to obtain permits.
• Follows all regulatory compliance with regard to safety and health.
• Completes various administrative tasks as needed and assists in the warehouse to stage products for delivery.
• Must have a valid driver’s license and be capable of driving to, from, and in between sites as needed.

Required Education and Experience:

• 1-3 years of Construction Management experience
• 1-3 years of window measurement experience
• Professionalism is VERY important.
• Self-motivation and discipline
• Excellent communication, organizational and interpersonal skills
• Resourceful problem solving abilities
• Highly evolved customer service skills
• Top notch customer service skills

Here’s what you can expect:

• $50,000+ Salary
• Medical
• Dental
• Eye
• Use of Company Vehicle
• IPad/IPhone
• Bonus Plan