Window Project Manager — Customer-Experience Lead

Home Genius Exteriors; Greensburg (Westmoreland County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Eye

Use of Company Vehicle

IPad/IPhone

Bonus Plan

Job summary

Home Genius Exteriors seeks a Project Manager to oversee the customer experience and vendor relationships after sale through to installation. You will conduct precise window measurements to confirm orders and implement sound project management practices on site.

The role requires 1–3 years of construction management and window measurement experience, strong communication skills, and the ability to travel between job sites. A company vehicle is provided as part of the package.

Qualifications

• 1–3 years of construction management experience.
• 1–3 years of window measurement experience.
• Professionalism and self-motivation are essential.
• Excellent communication, organizational and interpersonal skills required.
• Strong problem solving and customer-service abilities.

Responsibilities

• Manage all aspects of the customer experience and vendor relationships post-sale up to final installation.
• Ensure accuracy of window measurements for order fulfillment.
• Implement management policies and operating practices on each project.
• Inspect project scope and determine required work.
• Communicate and negotiate with customers to adjust terms as needed.
• Ensure compliance with licensing, permitting, safety and health regulations.
• Assist in warehouse operations and staging of products for delivery.
• Possess a valid driver’s license for travel between sites.

Skills

Construction management

Window measurement

Professionalism

Communication

Organization

Interpersonal skills

Problem solving

Education

Experience-focused requirements

Job description

The Project Manager manages all aspects of the customer experience and vendor relationship post-sale up to final installation, including the accuracy of measuring windows.

Responsibilities:

• Responsible for implementing management policies and operating practices.
• Responsible for inspecting all aspects of the project to make determination of the scope of work.
• Conducts precise measurements at each job site in order to confirm order of the custom windows
• Responsible for communicating the agreement between company and customer Identifies alternative courses of action needed, and negotiates directly with the customer to alter the specific terms of the plan as appropriate.
• Analyzes all legal requirements related to licensing and permitting to obtain permits.
• Follows all regulatory compliance with regard to safety and health.
• Completes various administrative tasks as needed and assists in the warehouse to stage products for delivery.
• Must have a valid driver’s license and be capable of driving to, from, and in between sites as needed.

Required Education and Experience:

• 1-3 years of Construction Management experience
• 1-3 years of window measurement experience
• Professionalism is VERY important.
• Self-motivation and discipline
• Excellent communication, organizational and interpersonal skills
• Resourceful problem solving abilities
• Highly evolved customer service skills
• Top notch customer service skills

Here’s what you can expect:

• $50,000+ Salary
• Medical
• Dental
• Eye
• Use of Company Vehicle
• IPad/IPhone
• Bonus Plan