Window & Door Service Technician | Hands-On, Customer-Focused Role

Esler Companies; Austin (TX); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Teammate Assistance Plan

Tuition Reimbursement

401k with 50% match up to 6% of your  

Paid Time Off

Company Paid Holidays

Paid Volunteer Time

Job summary

Esler Companies is seeking a skilled Service Technician to join our team in Austin, TX. This customer-facing role involves remodeling, finish carpentry, and installing windows in homes of various styles, with a strong emphasis on going the extra mile for homeowners.

You will assess and service windows/doors on-site, ensuring proper installation and operation, and you will travel to customers’ homes to perform repairs and complete warranty paperwork promptly.

Qualifications

• Experience as a service technician or finish carpenter preferred.
• Excellent customer service and communication skills.
• Highly organized and comfortable with Apple products.
• Ability to install a window or door from start to finish, including trim work.
• Valid US Driver’s License.

Responsibilities

• Perform assessments and services based on job site evaluations for windows and doors that need attention, whether it is due to installation or manufacturing.
• Understand correct installation process and proper functioning of windows and doors for evaluation.
• Resolve service calls accurately and efficiently.
• Travel to customers' homes to assess and repair our products.
• Fill out appropriate warranty paperwork and submit in a timely manner.

Skills

Customer service

Communication skills

Organization

Apple products familiarity

Valid US Driver’s License

Job description

Esler Companies is seeking a skilled Service Technician to join our team in Austin, TX. This customer-facing role involves remodeling, finish carpentry, and installing windows in homes of various styles, with a strong emphasis on going the extra mile for homeowners.

You will assess and service windows/doors on-site, ensuring proper installation and operation, and you will travel to customers’ homes to perform repairs and complete warranty paperwork promptly.