Window & Door Order Verifier — Precise Measurements

Pella Mid-Atlantic, Inc.; Beltsville (MD); On-site; USD 45,000 - 68,000; Full time

Job summary

Pella Mid-Atlantic, Inc. is hiring an Order Verification Specialist for the Install Department in Beltsville, MD. The role focuses on completing the order verification process, gathering correct job-site data, and communicating installation steps to homeowners.

The position may assist with installation recovery as needed. Candidates should have strong construction knowledge and excellent communication skills to set realistic expectations with customers.

Qualifications

• Knowledgeable on all aspects of the OV process, including products, cost control, measurements, installation methods, and identifying challenges for installation crews.
• Excellent written and verbal communication to set realistic expectations with homeowners and customers.
• Strong time management and organizational skills with ability to multi-task across tasks.

Responsibilities

• Knowledgeable on OV process and related installation details.
• Communicates installation steps and expectations to customers.
• Performs job site inspections for issues and coordinates with homeowners to resolve them.

Skills

Construction knowledge

Communication

Time management

Multi-tasking

MS Office

Accurate measurements

Driver's license

Tools

Internal software

Job description

Pella Mid-Atlantic, Inc. is hiring an Order Verification Specialist for the Install Department in Beltsville, MD. The role focuses on completing the order verification process, gathering correct job-site data, and communicating installation steps to homeowners.

The position may assist with installation recovery as needed. Candidates should have strong construction knowledge and excellent communication skills to set realistic expectations with customers.