Measure Technician — Order Verification Specialist

Pella Corporation; Port Reading (NJ); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Paid Vacation

Sick/PTO

Holidays

401(k) 4% Match

Employee Assistance Program

Tuition Assistance

Employee Discount

Job summary

Pella Corporation's NJ branch in Somerset County seeks a Measure Technician, also called an Order Verification Specialist. This full-time onsite role supports our central region, gathering accurate job site and product requirements, and communicating installation steps to homeowners to set expectations.

Responsibilities include completing the order verification process for replacement orders, for both in-person and virtual interactions, and assisting with installation recovery as needed.

Qualifications

• Order verification experience preferred.
• Strong communication with homeowners.
• Ability to work onsite in a home-improvement setting.

Responsibilities

• Gather correct job site and product requirements for each order.
• Clearly communicate installation processes to set homeowner expectations.
• Complete order verification for replacement orders (virtual or in person).
• Assist with installation recovery work and strive for 100% customer satisfaction.

Skills

Order verification

Customer service

Communication

Time management

Job description

Pella Corporation's NJ branch in Somerset County seeks a Measure Technician, also called an Order Verification Specialist. This full-time onsite role supports our central region, gathering accurate job site and product requirements, and communicating installation steps to homeowners to set expectations.

Responsibilities include completing the order verification process for replacement orders, for both in-person and virtual interactions, and assisting with installation recovery as needed.