Window and Door Service Technician

Renewal by Andersen Metro & Midwest; Savannah (GA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Company vehicle

Gas card and tools provided

Insurance package (medical, dental, 1

401(K) with company match

Student loan repayment program

Student tuition reimbursement

Employee perks discount program

PTO, paid holidays, and floating days

Job summary

Renewal by Andersen, Savannah, GA, is seeking a Window Service Technician to service installations and address warranty issues on windows and doors. You will troubleshoot on-site, replace defective parts, and ensure customer satisfaction while resolving problems.

Ideal candidates have 3–5 years of installation experience, knowledge of custom window/door installation, and can lift up to 100 lbs with ladder use, plus a valid driver’s license and solid computer skills.

Qualifications

• 3–5 years of experience installing windows and doors.
• Knowledge of custom window/door installation.
• Experience with metal brake and caulking.
• Minor trim work around windows/doors inside and out.
• Customer service with troubleshooting.
• Good computer skills.
• Valid driver's license.
• Excellent communication and rapport-building.
• Lift up to 100 lbs and climb a ladder unassisted.

Responsibilities

• Provide service performance and address warranty issues with windows and doors.
• Troubleshoot jobs on-site and assist with customer needs.
• Ensure customer satisfaction while addressing problems.
• Replace defective parts and help customers when windows aren’t working properly.
• Diagnose issues such as water infiltration, bowed panels, and interlock problems.

Skills

Excellent communication

Customer service

Good computer skills

Valid driver's license

Ability to lift 100 lbs

Climb a ladder

Education

3-5 years experience installing windows and doors

Tools

Metal brake

Caulking

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. We are in search of a hardworking, self-motivated, and experienced individual who is looking for a full-time, year-round opportunity to join Renewal by Andersen; the number one window manufacturer in the country.

Window Service Technician

Renewal by Andersen

Savannah, GA

Responsibilities

• Provide service performance and address warranty issues with windows and doors
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
• Ensure customer satisfaction while addressing problems
• Replace defective parts and help customers when windows aren't working properly
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Qualifications

• 3-5 years of experience installing windows and doors
• Custom window and door installation knowledge
• Thorough experience with using a metal brake and caulking
• Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
• Customer service experience with job troubleshooting as a key component
• Good computer skills
• A valid driver's license
• Excellent communication skills with the ability to build quick rapport
• Ability to lift up to 100lbs and climb a ladder unassisted

Compensation & Benefits

• Competitive starting hourly rate of $23-$25/hour
• Company vehicle, gas card and tools provided
• Full insurance package, including medical, dental, vision, and life insurance
• 401(K) with company match percentage
• Student loan repayment program and student tuition reimbursement program
• Employee perks discount program
• PTO, paid holidays, and floating holidays!