Will Call & Showroom Warehouse Associate

SanMar Corp.; Ashland (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

8 holidays + 1 family day

401k with matching

Life insurance

Short/long-term disability

Paid maternity/paternity leave

Pet insurance

Job summary

SanMar Corp. is seeking a Will Call Associate to support customers by phone, email, and in person, loading orders accurately and helping with showrooms and warehouse operations in Ashland, VA. The role requires safe handling of cases, daily print and organization of shipments, and providing up-to-date product information.

Compensation starts at $20.50 per hour with comprehensive benefits and a strong safety culture. Hours are Monday through Friday, 9:30am-6pm.

Responsibilities

• Operate internal systems to access customer information (e.g., High Jump, Ody).
• Answer customer inquiries by phone, email, and in person.
• Offer substitutions and alternative locations when out of stock.
• Prepare outgoing USPS shipments for daily pickup.
• Document information clearly in systems used for logistics.
• Educate customers on SanMar products and the SanMar Difference.
• Resolve issues and find the best solution for customers and SanMar.

Job description

SanMar Corp. is seeking a Will Call Associate to support customers by phone, email, and in person, loading orders accurately and helping with showrooms and warehouse operations in Ashland, VA. The role requires safe handling of cases, daily print and organization of shipments, and providing up-to-date product information.

Compensation starts at $20.50 per hour with comprehensive benefits and a strong safety culture. Hours are Monday through Friday, 9:30am-6pm.