Will Call Associate – Customer‑Driven Warehouse

Sonepar USA, Inc.; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Shareholder opportunity

Short- and long-term disability

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Crawford Electric Supply in Houston, TX is seeking a Will Call Associate to assist customers, manage the warehouse area, and process transactions in a fast-paced environment.

The role requires customer interaction, the ability to lift up to 25 lbs, and willingness to obtain warehouse equipment certification. We offer healthcare, 401(k), PTO, parental leave, and development programs within the Sonepar family.

Qualifications

• Some warehouse experience preferred.
• Must be willing to interact with customers.
• Ability to lift 25lbs.
• Must be willing to be certified on warehouse equipment.
• Good computer skills.
• RF experience a plus.

Responsibilities

• Ensure all customers are taken care of in a timely manner.
• Ensure area is clean and neat.
• Clear out all tickets older than 5 days old.
• Maintain appearance, stock, and pricing on bargain rack.
• Remove items from bargain rack after 30 days.
• Responsible for customer traffic in warehouse.
• Ensure all customer service requirements are met, such as Quick Service, Professional Image and Respectful Communication.
• Make sure all returns are handled according to company policy.
• Ensure all cash transactions are handled correctly.

Skills

Customer service

Warehouse experience

Lift 25 lbs

Warehouse equipment certification

Computer skills

RF experience

Tools

RF Scanner

Inventory software

Job description

Crawford Electric Supply in Houston, TX is seeking a Will Call Associate to assist customers, manage the warehouse area, and process transactions in a fast-paced environment.

The role requires customer interaction, the ability to lift up to 25 lbs, and willingness to obtain warehouse equipment certification. We offer healthcare, 401(k), PTO, parental leave, and development programs within the Sonepar family.