Will-Call & Operations Coordinator

Triple-S Steel Holdings, Inc.; Salt Lake City (UT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Tuition reimbursement

Training and development opportunities

Medical insurance

Dental insurance

Vision insurance

FSA

HSA

Commuter benefits

Long-term disability

Group life insurance

Profit sharing

Job summary

Triple-S Steel seeks an organized Operations Clerk to support daily office operations, provide excellent customer service, and assist with will-call logistics at our Salt Lake City location. You will greet customers and drivers, log will calls and truck movements, manage manifests and BOLs, and maintain an orderly, safe reception area while coordinating with operations and sales.

Join a team focused on reliability, safety, growth, and professional development, with strong benefits and

Qualifications

• High School Diploma or equivalent.
• 7+ years of experience in the steel industry, with focus on safety, training, and quality management.

Responsibilities

• Greets and directs customers and drivers both inbound and outbound in the will call desk.
• Enters will calls, outbound and inbound trucks into will call log spreadsheet.
• Gathers manifests and organizes and separates BOLs from driver load paperwork.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Balances cash and prepares bank transactions.
• Processes online credit card processing, collections.
• Manages the will call shipping and receiving schedule.
• Keeps supplies stocked and inventoried.
• Communicates with both operations and sales for scheduling and resolving problems.
• Must be friendly & professional.
• Helps with special projects/ general admin duties.

Skills

Multitasking

Organizational skills

Communication

Customer service

Teamwork

Attention to detail

Telephone skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Triple-S Steel seeks an organized Operations Clerk to support daily office operations, provide excellent customer service, and assist with will-call logistics at our Salt Lake City location. You will greet customers and drivers, log will calls and truck movements, manage manifests and BOLs, and maintain an orderly, safe reception area while coordinating with operations and sales.

Join a team focused on reliability, safety, growth, and professional development, with strong benefits and