Will Call / Guest Relations Team Member - $12/hr.

Six Flags Over Georgia; Austell (GA); Presencial; USD 14.000 - 19.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Get Paid Daily

Free tickets for family & friends

Promotion opportunities

Diverse working environment

Exclusive employee events & discounts

Free access to Atlanta area & regional

Job and Career Building Skills

Flexible scheduling

Descripción de la vacante

Six Flags Over Georgia seeks a Will Call / Guest Relations Team Member to support membership operations, handle guest concerns, and process payments. You will sell park admissions media, distribute tickets, and assist guests with season passes and memberships.

The role requires excellent customer service, the ability to work in a fast-paced environment, and flexible scheduling including nights and weekends. Bilingual skills are a plus.

Formación

• At least 18 years of age.
• Must handle stressful situations and emergencies.
• Able to work efficiently in a fast-paced environment.
• Willing to actively engage guests.
• Must have excellent customer service skills.
• Able to communicate effectively in English and/or other languages preferred.
• Available to work flexible hours on nights and weekends.
• Be safety conscious, while also outgoing with a friendly demeanor.
• Be willing to actively engage guests.

Responsabilidades

• Comply with proper debit/credit and mobile payment procedures.
• Provide accurate information to Guests and assist Season Passes and Membership holders.
• Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
• Handle various ticket transactions with and without coupons.
• Ensure guest safety and satisfaction during their visit to Six Flags.
• Resolve Guest concerns that may arise daily.
• Ensure that image, cleanliness, and courtesy standards requirements are met.
• Other duties as assigned.

Conocimientos

Customer service

Communication

Stress management

Bilingual (preferred)

Guest engagement

Herramientas

POS system

Season pass system

Descripción del empleo

Will Call / Guest Relations Team Member - $12/hr.

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

What's In It For You

• Get Paid Daily!
• Free tickets for your family & friends!
• Promotion opportunities!
• Diverse working environment
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills

Overview:

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

What's In It For You

• Get Paid Daily!
• Free tickets for your family & friends!
• Promotion opportunities!
• Diverse working environment
• Scholarship opportunities!
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills
• Flexible scheduling

Responsibilities:

• Comply with proper debit/credit and mobile payment procedures
• Provide accurate information to Guests and assist Season Passes and Membership holders.
• Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
• Handle various ticket transactions with and without coupons.
• Ensure guest safety and satisfaction during their visit to Six Flags.
• Resolve Guest concerns that may arise daily
• Ensure standards of performance for all areas within their responsibilities are met.
• Ensure that image, cleanliness, and courtesy standards requirements are met.
• Other duties as assigned.

Pay Rate:$12.00/hr.

Qualifications:

• At least 18 years of age
• Must react well in stressful situations and emergencies.
• Able to work efficiently in a fast-paced environment.
• Willing to actively engage guests.
• Must have excellent customer service skills.
• Able to communicate effectively in English and/or other languages preferred, including the ability to read and speak.
• Available to work flexible hours on nights and weekends.
• Be safety conscious, while also outgoing with a friendly demeanor.
• Be willing to actively engage guests.
• Fluent in More than 1 Language(Preferred, not required)